Transport Team Manager

The role

Our South Ockendon Regional Service Centre plays a pivotal role in ensuring stores stay fully stocked, and our online customers receive the exceptional service they expect from NEXT. Working closely with the Transport Assistant Site Manager on a 4 on, 4 off day shift rotation (08:00–20:00), you will be right at the heart of our fast-paced, time-critical transport operation. This is a dynamic, varied role where you will make a real difference by keeping the day shift running smoothly, safely, and cost-effectively. From day one, you’ll be part of a supportive management team with all the training and backing you need to lead your shift with confidence.

What you'll take on

It is your job to ensure the day-shift team is well-organised, highly motivated, and fully trained to hit operational efficiency targets safely. On a day-to-day basis, you will:

• Lead and inspire: Manage, train, and coach a dedicated team of LGV and Van Drivers, keeping morale high and performance on track.
• Maintain high standards: Ensure full adherence to statutory road transport legislation, O-licence requirements, and NEXT company policies.
• Manage compliance: Actively monitor driver hours and closely control tachograph infringements.
• Plan for success: Oversee daily and weekly plans to achieve operational targets and continually monitor team performance.
• Promote safety: Monitor and investigate any accidents or incidents, identifying the root cause and implementing smart recommendations to keep our workplace safe.

What you'll bring

To thrive in our fast-paced, 24-hour operation, you will need to think on your feet, act independently, and stay calm under pressure. We are looking for:

• Strong leadership: Proven people management skills with the ability to lead, support, and get the very best out of your team.
• Industry expertise: Solid experience working within a busy transport function, bringing a thorough understanding of road transport legislation, O-licence compliance, and Driver hours regulations.
• Problem-solving skills: The confidence to make sound operational decisions in changing priorities and search out proactive solutions.
• Great communication: The ability to collaborate effectively with your team and wider management, managing busy moments with an organised and positive approach.

If you are passionate, love a challenge, and enjoy a role where no two shifts are the same, this could be the perfect NEXT step for your career.