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Travel Agency Manager

icon building Company : Confidential
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Travel Agency Manager

Are you a Travel Agency Manager or maybe looking to step into a management role? Our Hampshire based client is looking for a Retail Manager to join their team.

This is a challenging position requiring quick thinking and a flexible approach, working in a small and friendly team environment. We place customer service before short term profit, and you will use and apply your in-depth knowledge of the travel industry and longhaul market to the full, to provide our customers with the very best holiday experience.

The Job:

  • Converting walk-in, web-driven, email and phone enquiries into bookings
  • Sourcing, creating and booking travel itineraries.
  • Managing and administering bookings through to holiday completion
  • Maintaining customer contact from initial enquiry to holiday completion and beyond
  • Working closely with UK tour operators and our overseas partners
  • Managing a portfolio of regular group bookings (typically 5 - 20 people) to events worldwide.
  • Representing the company at local shows and events
  • Developing and implementing retail marketing strategies, including social media posting and website updating
  • Controlling mountains of paperwork

Skills Required:

  • In-depth knowledge of the longhaul market
  • Extensive travel agency experience
  • Direct customer sales and relationship building
  • Creating tailormade itineraries
  • Organising group travel
  • Extensive travel in Asia, South Africa, Australia, and New Zealand
  • Other specialist interests (e.g. skiing, sport) with travel business potential
  • Proven record of converting leads into bookings
  • Proven travel management experience
  • Ability to inspire confidence in customers and suppliers.
  • Enthusiastic and self-motivated team player
  • Excellent organisational skills and attention to detail

The Package:

  • £28,000 - £30,000
  • Working hours Tuesday - Saturday

Interested:

  • If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to
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