Travel Consultant

• Location: Cheam Village, Surrey
• Job Type: Full-time

A leader in educational travel brands in the UK, as a Sales Consultant. This role is perfect for someone who thrives in a collaborative and supportive environment and is passionate about delivering exceptional customer service and achieving sales targets.

• Collaborate with colleagues to meet personal and company sales targets.
• Liaise with clients to develop tailored tour proposals, ensuring adherence to our Customer Service Guarantee guidelines.
• Represent the company's service ethic and values in all interactions.
• Create new business opportunities and manage existing client relationships using telesales and email.
• Cost proposals accurately using our bespoke system and ensure all tour information is precise and up-to-date.
• Deliver exceptional customer service and handle sales administration for various tours throughout the year.
• Maintain sound product knowledge by visiting assigned areas, participating in inspection visits, and continually updating information packs.
• Coach less experienced colleagues, enhancing their customer service skills.
• Ensure compliance with GDPR and PTR regulations.

• Strong IT proficiency and experience with CRM systems.
• In-depth knowledge of the School, College, and Sports Club Travel Market.
• Experience in organising Education Events/Sports Tours.
• Knowledge of a foreign language (French, Spanish, or other) is advantageous.
• Valid driving licence.
• Familiarity with destinations, particularly in Europe.

• Flexible working hours (Monday to Friday, 35 hours per week) with options for different start and end times.
• Performance-linked annual salary reviews and a generous commission scheme.
• Reward and recognition programme.
• Pension scheme with 3% company contribution after a qualifying period.
• Access to company-funded Health and Mental Wellbeing resources.
• 25 days annual leave plus bank holidays, increasing with service.
• Up to 10 days unpaid leave (subject to approval).
• Comprehensive training, development, and progression opportunities.
• Team events and a supportive, energetic work environment.
• Onsite parking and proximity to public transport.

To apply for the Sales Consultant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.