Travel Coordinator

WHAT YOU'LL DO:

• Selecting suitably skilled Engineers and posting them to relevant assignments as per the job requirements.


• Maintaining and updating work schedules and planners to accurately record job activities (start/completion) and availability of all Engineers.


• Organising travel arrangements and associated administration to support the Engineer getting safely to and from the customer’s site within the agreed/contractual timeframe.


• Sourcing and booking the most efficient and cost effective flights, accommodation, transport, tickets and all other relevant travel arrangements.


• Actively communicate and update Engineers with travel arrangements, assignments and any changes that may arise, in a timely manner.


• Deal with Engineers queries in an efficient, proactive and empathetic manner - escalating to management where appropriate.


• Prioritise tasks and manage customer expectations, taking ownership and accountability for assigned tasks, whilst maintaining confidentiality.


• Authorise expenditure within agreed limits, maintain records of expenses where appropriate.


• Accurate and up to date recording keeping, maintaining organised administrative systems including managing the holiday/leave planner, in line with operational requirements.


• Actively support team members within the planning team and other departments.


• Regularly providing progress reports and updates to the Operations Manager.


• Undertake out of hours tasks on a rota or as required basis.


• Undertake training as required or as identified by management for the proper execution or development within your role/company.

ESSENTIAL CRITERIA:

• Excellent planning, organisation, multi-tasking and time management skills with proven ability to achieve deadlines and meet targets.


• Previous administrative experience in an office environment or similar role is preferable. 


• Be proficient in use of Microsoft Office packages.


• Able to work unsupervised and prioritise tasks.


• Able maintain a high standard of work when under pressure.


• Excellent, proven interpersonal, written and verbal communication skills.


• Good analytical and numerical skills. Be flexible and adaptable to change, to meet the needs of the customer, both internal and external.


• Being enthusiastic, motivated any pay close attention to detail.

WORK PATTERN & PACKAGE:
This role involves a variable shift pattern which will be discussed at the screening stage, alongside compensation and benefits.

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