UK Internal Sales Team Leader

About HAGS

For more than 75 years, HAGS has been designing and manufacturing recreational equipment that brings communities together. We create playgrounds, sports and fitness areas, and urban furniture that inspire people of all ages to get outdoors, connect, and thrive.

At HAGS, we believe in building spaces that spark joy, encourage movement, and make a lasting impact. When you join us, you become part of a team shaping meaningful environments for children, families, and communities around the world.

About the role

We're looking for a driven and commercially minded Internal Sales Team Leader to lead our Internal Sales team and help drive sales growth, customer engagement and operational excellence. This is a hands-on leadership role where you'll combine team management with direct involvement in sales opportunities, customer relationships and business development activities.

Working closely with the UK Head of Sales and wider commercial teams, you'll ensure customer enquiries are managed effectively, opportunities are maximised and your team is equipped to deliver outstanding service and results. If you're passionate about developing people, achieving targets and creating a high-performing culture, this could be the perfect opportunity for you

What you’ll be doing

• Leading, coaching and developing a team of Internal Sales Advisors to create a high-performing, customer-focused sales culture.

• Managing team workloads, monitoring performance and ensuring KPIs, conversion rates and sales targets are achieved.

• Conducting regular one-to-one meetings, development discussions and performance reviews.

• Managing inbound and outbound sales enquiries, ensuring customers receive a responsive and professional service.

• Qualifying leads and proactively following up opportunities to maximise conversion and revenue.

• Preparing quotations, proposals and sales documentation to secure new business.

• Driving continuous improvement by reviewing sales processes, identifying efficiencies and implementing best practice.

• Maintaining the accuracy of CRM data, sales pipelines and reporting.

• Building strong relationships with customers and collaborating with colleagues across the business to deliver an exceptional customer experience.

• Providing sales insights, forecasting and performance reporting to support strategic decision-making.

And much more—always with support, structure, and clear guidelines in place.

You’ll thrive in this role if you:

Love achieving results and exceeding targets — you're commercially minded, motivated by success and enjoy turning opportunities into business growth.

Enjoy leading, coaching and developing people — you take pride in helping others succeed, building confidence and creating a positive team culture.

Thrive in a fast-paced environment — you can manage multiple priorities, adapt quickly to changing demands and keep momentum high.

Build strong relationships naturally — you communicate with confidence, enjoy engaging with customers and collaborate effectively across teams.

Take initiative and enjoy solving problems — you're proactive, solution-focused and always looking for ways to improve performance and customer experiences.

Why HAGS?

You’ll be joining a supportive, collaborative team that values your ideas, appreciates your people skills, and trusts you to bring your best. We’re committed to creating an inclusive and diverse workplace where everyone can thrive and grow.

If you’re a people-focused multitasker with strong communication skills and a passion for getting things right, this could be a brilliant next step in your career.

HAGS is an equal opportunity employer. We believe diversity of thought, background, and perspective makes us stronger.