UK&I HP Solutions Services Category

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About Us: The UK&I HP Services business has grown double digits for the past years in succession to a $150M annual business and is one of the most profitable areas of HP's portfolio. Our Services portfolio is wider than any of our competition with world-leading support, optimization, manageability, security, and sustainability offerings across both a transactional and contractual footprint.

Job Description: In this role, you will apply advanced subject matter knowledge to solve complex business issues and be regarded as a subject matter expert across our Lifecycle Services – including carepacks, Poly Services, Factory Services and Logistics portfolio. You will use and develop your technical expertise through training, education, and your previous experience. You will be a key team member, providing information, analysis, and recommendations to support the team’s efforts. The PC Services sector is a constantly evolving area of business and as such you will contribute to the development of new ideas and methods with key stakeholders2.

Main Responsibilities:

• Own the development of the services business into our end-user customers and partners.
• Provide specific support to individual sales districts.
• Join sales forecasts to support services sales.
• Review deal reports to ensure Factory services and logistics are included.
• Actively contribute to the definition of the sales business plan.
• Be responsible for product line and quota for Lifecycle product lines.

Upward Management:

• Drive key goals upstream and support the team to achieve effective management decisions.
• Support the wider team across the End User teams and Channel PBM community.
• Support End User business with specific detailed Services specializations.
• Provide services-specific training requirements across the End User community.

Cross-Functional Responsibilities:

• Drive cross-functional alignment across multiple tiers of job levels both within and outside HP.
• Engage strongly with the Marketing function (both partner and End User).
• Deliver key and focused messaging, specifically the benefits of HP Factory Services and Logistics.
• Ensure achievement of goals set during the execution phase.
• Support sales and engage with customers, providing clarity, flexibility, and support to achieve optimal results.

Skills & Experiences:

• Typically, 2-5 years of sales, category, or analyst experience, preferably in Personal Systems but not essential.
• Excellent presentation skills.
• Dynamics, PowerBI, and Excel skills are preferred.
• A can-do attitude and an ability to push forward against obstacles.
• Ability to think outside the box – PC Services is leading the future growth of this business.
• Team player with demonstrable networking skills.

Join Us: We are looking for people who are ready to push new boundaries with PC Services.

At HP, the future is yours to create.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"