Unified Communications Assistant, 6 Month FTC

A leading international law firm is seeking a Unified Communications Assistant to join their London office on a 6-month fixed-term contract, paying circa £34,200 - 41,800 (DOE). This is a fully office-based role, supporting on-site users and ensuring seamless communication and AV experiences.

• Provide technical support and coordination for live and hybrid events.
• Conduct regular checks and preventative maintenance on AV/UC equipment.
• Troubleshoot technical issues across multiple platforms and technologies.
• Support the implementation and testing of new Unified Communications solutions.
• Participate in project work, including occasional out-of-hours deployments.
• Operate and instruct others on AV equipment (e.g., projectors, microphones, Crestron, Raspberry Pi).
• Maintain inventory and assist with AV procurement and storage.
• Ensure timely resolution of support requests within SLAs.

• Experience supporting Windows OS and hardware.
• Basic knowledge of Microsoft Teams user management, Teams Rooms, networking, and SIP protocols.
• Strong troubleshooting skills and ability to learn new technologies quickly.
• Familiarity with ticketing systems.
• At least one year of experience operating and maintaining AV equipment.
• Excellent communication and customer service skills.
• A proactive, team-oriented mindset and the ability to work under pressure.

Note: This role involves physical activity including walking, standing, lifting, and manual handling.

• Competitive salary (reviewed annually)
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Flexible benefits tailored to your lifestyle

Ready to take the next step in your career? Apply now and be part of a team shaping the future of workplace technology.