Unified Communications Consultant - Microsoft

Job Title:

Unified Communications Consultant (Microsoft Focus)

Contract Type:

Location:

UK-based with regular travel to client sites (3–5 days per week)

Clearance Requirement:

Must be eligible for SC (Security Check) clearance.

Role Overview:

We are seeking an experienced Unified Communications Consultant with a strong focus on Microsoft technologies to join our team. The successful candidate will design, implement, and support unified communication solutions for enterprise clients, ensuring seamless collaboration and communication across platforms.

Key Responsibilities:

• Design and deploy Microsoft Teams, Skype for Business, and related UC solutions.
• Integrate UC platforms with telephony systems, video conferencing, and collaboration tools.
• Provide technical leadership during project delivery, including architecture design, migration planning, and implementation.
• Conduct client workshops, assessments, and training sessions.
• Troubleshoot and resolve complex UC issues, ensuring minimal downtime.
• Collaborate with stakeholders to align solutions with business objectives.
• Maintain documentation and provide knowledge transfer to client teams.

Essential Skills & Experience:

• Proven experience in Microsoft Unified Communications (Teams, Skype for Business, Exchange Online).
• Strong understanding of Microsoft 365, Azure, and related services.
• Expertise in voice integration, SBCs, and telephony migration.
• Familiarity with PowerShell scripting for automation and configuration.
• Excellent communication and stakeholder management skills.
• Ability to work independently and travel regularly to client sites.

Desirable Skills:

• Experience with Direct Routing, Contact Centre integrations, and third-party UC solutions.
• Knowledge of networking fundamentals (QoS, SIP, DNS).
• Microsoft certifications (e.g., MS-700, MS-720, or equivalent).

Additional Information:

• This role requires regular travel (3–5 days per week) to client sites across the UK.
• Candidates must be eligible for SC clearance (UK residency and background checks apply).