Unit Manager

Working as part of a team or on your own to provide on-site Unit Management service, deploying, servicing or removing state of the art Medical Units in the UK. You will be responsible to ensure the unit Operators have everything they need to deliver the best possible service.

Main Duties

Unit Management

• Drive the Medical vehicle or service unit to each site according to the agreed schedule and route.
• Communicate with the site contact prior to setting up the vehicle, to ensure complete satisfaction of vehicle positioning.
• Erect the vehicle and equipment, in accordance with the standard layout.
• To work in a flexible manner with the deployment team to solve problems and ensure the unit is delivered successfully.
• Any other reasonable task as instructed by your line manager.
• The role involves driving a variety of vehicles from van to class 1. Delivering consumables to units in a lightweight van and delivering / collecting lightweight medical vehicles to and from locations.
• A portion of this work will be yard based, readying units for deployments etc.
• Working 5 days out of 7 including occasional evening and weekend work. (£30 overnight allowance given).
• Working away from home for the duration of the shift.

Medical Vehicle Management

• Responsible for maintaining the presentation of the vehicle and livery to the highest possible standard throughout deployment.
• Returning the vehicle to the designated storage site in a condition suitable for immediate departure to the next assignment.
• Discrepancies or damage to the vehicle or third party must be reported to the Transport  Manager & UM Manger.
• Carry out any maintenance, or preparation duties, as required to complete each deployment, or to proceed according to the drivers schedule.
• Service the vehicle and other equipment on site.

Compliance

• Complete all paperwork, documentation and returns on time related to the tour.
• Ensure compliance with Drivers Hours & working time directive (WTD).
• Maintain the highest level of personal presentation whilst adhering to the standards of attire.
• Ensure on site risk assessments, site surveys are conducted and all records are submitted promptly and accurately.

Performance Measures

• To achieve no traffic and speeding offences or fines.
• Exceed client expectations with no negative feedback.
• Achieve no infringement on Tachograph or WTD.
• Timely reporting of any Incidents or accidents complete with statements (24h).
• Client feedback reports 100% meets - exceed expectation in terms of vehicle delivery and Roadshow Manager Presentation, initiative and management of the event.

Experience- Essential

• Excellent customer service, organisational skills and interpersonal skills as well as;
• Attention to detail with regards to presentation of self, the unit and all aspects of work.
• Good communicator and professional approach both internally and with clients, suppliers and the public.
• Ability to give constructive feedback and suggestions.
• Self-Motivated and committed, to high standards and tight deadlines.
• Flexible attitude to work – the ability to adapt to changing demands and situations.
• Able to work away from home for extended periods, occasionally with unsocial hours.
• Listening skills – to fully understand the requirements of each job when verbally briefed.
• Full UK residency and hold a valid driving license and have suitable transport provisions (public transport is not recommended due to location of offices).
• Able to travel throughout the UK and Overseas.
• At all times you must work within the guidelines set out in EMS’ ISO processes, Health and Safety procedures and the Employee Handbook.
• This post is subject to a satisfactory DBS check which will disclose all cautions reprimands and warnings as well as convictions.
• Class 1 driving Licence.

Experience – Preferable

• Physical Fitness: Some of your daily roles may require physical stamina, such as the ability to lift and carry heavy items.
• Candidates should be capable of meeting the physical demands of the job
• Vehicle Maintenance Skills: Basic understanding of vehicle maintenance and troubleshooting can be valuable.
• Safety Record: A demonstrated commitment to safe driving practices is crucial. Driving Experience.

Key Skills

• Safety Consciousness.
• Able to travel throughout the UK and Overseas if required. 
• Customer focused.
• Effective time management.
• Problem-Solving Abilities.

Other Requirements

• Able to travel throughout the UK and Overseas if required.
• Working overseas includes short term trips of a maximum of 31 days at a time, but can be extended depending on the business needs.

You work hard for us; we work hard for you. It is that simple. And we know, it sounds too good to be true (we hear that a lot). But trust us, this could be the best decision you make. 

• Bank holidays, plus 25 days annual leave, increasing to 28 after 5 years 

• 1 Occasion Day each year; this could be your child’s first day of school, their nativity play, or your own birthday – the choice is yours! 

• Healthshield 

• Subsidised company events and gatherings  

• A gift for your birthday  

• Well being support from our qualified Mental Health First Aiders, as well as via our health scheme 

If you want to join us as our Unit Manager - click apply now!