• Full time shifts: Monday - Friday 8am-6pm or Thursday-Monday 7am-5pm or 8am-6pm
• Location: Ringwood, BH24
Do you want a role where you can make a difference?
What you’ll be doing as a Call Operator
Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.
• Accurately logging each call and inputting information into our CRM call handling platform
• Being an integral part of a supportive team that provides the best possible experience for Residents
What we are looking for
• Customer service experience whether that be from call centres, retail, hospitality, or the care sector
• Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving
• Someone with an empathetic approach
• Good standard of English and ability to enter data into systems accurately
• Someone who can commit to 10+ hours a week. As a 24/7/365 service we have a variety of shift options, and plenty of opportunities to do additional hours
This is a temporary position based in Ringwood, working with a supportive team offering full training.
Must Drive
Temporary call operator
Ringwood BH24
£12.88 per hour Only candidates based in UK and eligible to work in UK are allowed
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