UX/UI Designer

Role: UI/UX Designer
Salary: Up to £85,000 + 10% Bonus
Location: Central London HQ - 3 days p/w on site
Reporting To: Head of Product Experience

We are seeking a Senior UI/UX Designer to join our new Product Experience (PX) Practice, reporting directly to the Head of Product Experience. You will work closely with cross-functional product teams, providing strategic guidance and best practice for UX methodologies. You'll also act as a key advisor to both IT and business stakeholders, helping shape the future of our digital experience across the organisation.

Experience Required:

• Proven experience in a Senior UI/UX role, ideally within a large and matrixed organization.
• Solid experience in application branding and white labelling,
• Should have experience working with marketing and follow brand guidelines
• Strong portfolio demonstrating experience across the full UX lifecycle-from research and strategy to wireframes and high-fidelity prototypes.
• Experience managing or mentoring UX professionals.
• Ability to influence and communicate effectively with senior stakeholders across IT and business functions.
• Deep understanding of user-cantered design principles, accessibility standards, and responsive design.
• Familiarity with modern design and prototyping tools (e.g., Figma, Adobe XD, Axure, Sketch).
• Hands-on experience in front end development with JS, React and CSS styling, reuse of react library, storybook for react component library, must have used tools/software to manage design system
• Excellent communication, facilitation, and collaboration skills.

• Nice to have experience working with Sitecore, Pega, and Guidewire Digital platforms

Key Responsibilities:

• Lead the design and analysis of user journeys, workflows, and user interfaces across all our digital platforms.
• Collaborate with Product Managers, Designers, Developers, and Business Analysts to ensure user-cantered design is embedded across all initiatives.
• Provide UX strategy, design advice, and best practices to product teams as part of the Product Experience Practice.
• Manage and mentor junior UI/UX team members, fostering skill development and consistency in UX delivery.
• Conduct user research, usability testing, and data analysis to inform design decisions.
• Engage with senior IT and business stakeholders to advocate for user-centric solutions and communicate design rationale.
• Work with platforms such as Sitecore, Pega, and Guidewire Digital to ensure best-practice implementation of experience design.
• Contribute to the evolution and adoption of UX standards, guidelines, and toolkits.
• Support product teams through workshops, ideation sessions, and design sprints.

Performance Objectives:

• Define UI/UX best-practices and build Centre of excellence
• Contribute to the evolution and adoption of UX standards, guidelines, and toolkits
• Upskill junior colleagues in React and UI/UX design

Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.