UX/UI Web Designer

An award winning sustainable D2C company is seeking a UX/UI Web Designer to join their team. The right candidate will blend customer insight with intuitive, conversion focused design, and on-brand execution. You'll work across different parts of their site and (growing) product range, from designing subscription flows to sculpting beautiful landing pages, and compelling narratives. You'll have a drive to move quickly and test things, constantly using data and insight to iterate and improve your work.

Responsibilities:
Working between the Growth, Creative and Development teams you'll drive the business forward by creating best in class experiences and flows across the website.
You'll lead on gathering quantitative and qualitative user insight, whether that's through user interviews, usability testing, or data tools.
Understand customer's needs and behaviours, and build flows and web pages that intuitively solve problems for them and are a delight to interact with.
Create web pages that creatively and persuasively tell the brand narrative, and make the products desirable.
From wire-frames to development ready designs, you'll own the design process and be responsible for moving things forward at speed.
Reviewing the performance of the release, identify learning's and find ways to enhance it
Maximise the team's impact and learning's through a test, learn, iterate design process

Requirements
3-5 years web and e-commerce experience, with a deep understanding of UX/UI principles.
A proven track record of design work that drove quantifiable improvements in performance e.g revenue, AOV, conversion rate.
You thrive on getting deep into the data and the details to improve existing features and journeys
You love getting into the customers shoes, understanding how to sell them something, and how that translates to effective design.
You're commercially aware, and have a deep understanding of conversion rate optimisation tactics.
You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
An understanding of cognitive psychology and how to apply social mechanisms in an ethical way e.g. gifting, referrals, engagement, activation etc

Benefits
25 days annual leave, plus bank holidays and an additional day for your birthday
Flexible working hours
Hybrid working - up to 2 days working from home each week
1 Charity Day per year
Central London offices- based in London Bridge; a stone's throw from Borough Market
4x "Work from Anywhere" weeks, with no requirement to be in the office those weeks
Monthly social events, organised by different team members
Access to our Employee Assistance Programme, which grants free therapy and coaching sessions to all staff
£1000 personal development budget each year, per employee
Fantastic career opportunities; with the chance to grow
Monthly massages in the office
Fresh fruit and snack orders every week
Cycle to Work scheme, and Electric Bike Cycle to Work scheme
Regular product swaps with other fantastic companies