Van Service Advisor

Van Service Advisor

💷 £30,000 – £35,000 DOE
📍 Southampton, Hampshire
🕒 Full-Time | Permanent

We are working with a well-established and reputable commercial vehicle dealership in Southampton, who are seeking an experienced Van Service Advisor to join their busy aftersales team.

This is a fantastic opportunity for someone with a background in automotive or commercial vehicle service environments who thrives in a fast-paced, customer-focused role.

🔧 The Role

As a Van Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a smooth and efficient service process from start to finish.

Your responsibilities will include:

* Managing service, maintenance, and repair bookings for vans and light commercial vehicles

* Acting as the main liaison between customers and workshop technicians

* Providing accurate updates on job progress, timelines, and costs

* Raising job cards, invoices, and service documentation

* Ensuring all work is scheduled efficiently to maximise workshop productivity

* Handling customer queries and delivering excellent service at all times

* Upselling additional work where appropriate

🧠 About You

We are looking for someone who has:

* Previous experience as a Service Advisor (van, automotive, or commercial vehicle experience preferred)

* Strong communication and customer service skills

* Excellent organisational ability and attention to detail

* Confidence working in a busy, fast-moving environment

* IT literacy, with DMS or dealership system experience advantageous

🎁 What’s on Offer

* Salary £30,000 – £35,000 depending on experience

* Stable, long-term career opportunity

* Training and development within a reputable dealership

* Supportive and professional working environment

* Opportunity to progress within the commercial vehicle sector

📩 Apply Today

If you are an experienced Service Advisor looking to take the next step in your career within the van and light commercial vehicle sector in Southampton, we would love to hear from you.

👉 Apply now with your CV or contact us for a confidential discussion.

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Only candidates based in UK and eligible to work in UK are allowed