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Job Title: Vehicle Damage Assessor (VDA)
Location: Sunderland
Salary: £30,000 - £45,000 per annum (DOE)
Hours: Monday to Friday, 8:00am - 4:30pm
Join a Leading Automotive Repair Centre in Sunderland as a Vehicle Damage Assessor
We’re seeking a skilled and detail-oriented Vehicle Damage Assessor to join a busy and professional accident repair centre in Sunderland. This is a vital role in ensuring accurate repair assessments, smooth workflow, and a top-tier customer experience.
Key Responsibilities:
Create computerised repair estimates using Audatex
Liaise with customers regarding repair details and estimated completion times
Maintain accurate repair documentation and update internal systems
Monitor vehicle progress through the repair process
Collaborate with engineers and insurers to finalise repair authorisations
Identify opportunities for additional retail (non-insurance) work
Conduct mobile or on-site estimates as needed
Support the wider team as required
Requirements:
Previous experience as a Vehicle Damage Assessor (VDA)
Proficiency with Audatex estimating software
Strong organisational and communication skills
High attention to detail and a customer-first mindset
Ability to manage multiple tasks in a fast-paced environment
What’s in it for you?
Competitive salary up to £45,000 depending on experience
Bonus opportunities tied to performance
Company pension scheme with employer contributions
33 days’ holiday including bank holidays (option to buy/sell up to 5 days)
Wellbeing support including 24/7 GP access and income protection
Opportunities for career development and training
If you're an experienced VDA looking to join a respected and forward-thinking team in Sunderland, apply now or get in touch to learn more.
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