Salary: Up to £38,000 depending on experience + time saved bonus
Role is full time and permanent.
Monday to Friday – Daytime shifts – 1 Saturday in every 4
Our client is an independent dealer group which operates a network of 61 dealership sites in the UK and channel islands.
Job Purpose:
To drive the standard in customer care. To provide technical advice and carry out vehicle inspections to provide a diagnosis, maintenance and repair work, according to our clients approved technical procedures, to keep vehicles in optimum working condition.
Key Responsibilities and Accountabilities:
Deliver the highest possible levels of technical advice, service and maintenance to all our clients customers.
Work within the relevant protocols, as dictated by legislation, the company, the manufacturer and relevant suppliers always.
Maintain comprehensive records, in an appropriate and timely fashion, and ensure colleagues do the same.
Create and maintain a supportive culture for all colleagues in line with our clients PPA.
Deliver all services in the most resource-effective manner possible.
Requirements
Fully qualified – City & Guilds Level 3 or NVQ Level 3 qualification or equivalent (candidates must have relevant certificates)
Demonstrate ability to manage processes, administration and paperwork.
Strong organisational skills.
Demonstrate ability to support, coach, and counsel and develop colleagues and junior team members.
Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
Evidence of ‘Right to work in the UK
Benefits
Additional base salary is available depending on experience and qualifications.
Performance Related Time Saved Bonus (usually between £6,000-£8,000 annually)
33 days annual leave (including bank holidays) also an annual leave purchase & sale scheme
Pension Scheme & Life Assurance
Discount on Service, Bodyshop and Parts
1 day each year to volunteer for a charity of your choice
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