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Veterinary Receptionist

Job Description - Veterinary Receptionist

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.


 

Kingston Vets is thrilled to offer an exciting opportunity for an enthusiastic and proactive Receptionist to join our dynamic team working at our Yeovil practice.


Kingston Veterinary Group is a long established group of 2 practices in the heart of Somerset and Dorset. We operate across two locations, offering Small Animal and Farm animal care, all conveniently situated close to each other.  Our state-of-the-art facilities enable our clinical team to deliver Veterinary care with a strong focus on maintaining high clinical standards, which we continually strive to develop and enhance.


We are dedicated to providing exceptional Veterinary care to all of our patients and clients, whilst prioritising staff wellbeing and development.


 

How You’ll Make a Difference


 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. The role will be predominantly working at our Yeovil site, but with having the flexibility to work at our Sherborne site when needed. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.


Prior experience in the veterinary field is advantageous but comprehensive training will be provided.


 


Working Pattern


 

* 38 hours per week

* Monday to  Friday with 1:4 Saturday mornings at Yeovil site

 

 

You Might Be a Great Fit If...


 

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:


 

* Excellent communication skills and a professional, welcoming manner

* Experience in a customer-facing role, with a strong focus on service and attention to detail

* The ability to manage multiple tasks effectively in a busy environment

* A collaborative approach and willingness to support colleagues

* A proactive attitude, with openness to feedback and learning

 

How We’ll Support You


 

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:


 

* A key client-facing role within a supportive and collaborative practice team

* Clear career pathways with progression opportunities within client care and practice leadership roles

* Ongoing learning and development supported by experienced colleagues and practice teams

* A values-led culture focused on care, community and continuous improvement

 

What We Offer Our Team


 

* 6.6 weeks' annual leave plus your birthday off

* Increasing holiday allowance based on length of service

* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

* Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria

* Learning and development opportunities via the inspiring vet care Academy

* Pension scheme

* Discounted veterinary care

* Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

 

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.


 


Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

£0 - £0 a year
£24,719.76pa
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About the Company

Ivc

Welcome to IVC Evidensia UK, the fastest growing veterinary group in the UK. Want to kick-start your career as a vet, or sell your practice to us? Find out how here.

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