VodafoneThree - Customer Value Management Engagement Specialist

Working hours: Full time 37.5 hours per week - Monday to Friday You'll be the driving force behind marketing communications that delight customers and deliver commercial results. Here's what your day-to-day will look like: Create and execute engaging marketing messages across channels like SMS, MMS, email, and push notifications. Lead end-to-end campaigns, including quarterly newsletters and loyalty initiatives, ensuring every interaction feels personal and impactful. Collaborate cross-functionally with Content, Product, and Digital teams to maximize campaign effectiveness. Manage creative output, providing clear briefs and constructive feedback to internal teams and agencies. Champion innovation, spotting new opportunities to deliver compelling marketing experiences. Keep customer experience front and center, ensuring every message reflects our brand tone and drives positive engagement. Analyze and optimize, tracking campaign performance and using insights to continually improve results. Drive digital-first behaviors, encouraging customers to engage through our apps and platforms. We're looking for someone who thrives on creativity, collaboration, and results. If this sounds like you, you'll fit right in: Strong project management skills to juggle multiple priorities in a fast-paced environment. Excellent communication and interpersonal skills to influence and build relationships across all levels. A creative and analytical mindset with the ability to turn insights into action. Comfortable driving a digital-first agenda and maximizing engagement through online channels. Ability to think strategically while delivering operational excellence. A proactive, can-do attitude with a passion for continuous improvement.