VodafoneThree - Retail Sales Advisor - 40 hours per week - Manchester Market Street

## \n\nLocation: Manchester Market Street \nSalary: Excellent basic salary plus bonus and Vodafone benefits \nWorking Hours: Full time 40 hours per week \u2013 Includes some weekend and bank holidays \n\n\n## \n\nWho We Are \n \nWe\u2019re here to build a network the UK can count on \u2013 one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online \u2013 we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future\u2019s being built \u2013 today. \n \nWe\u2019re creating more than the UK\u2019s best network. We\u2019re helping close the digital divide, empower communities and drive meaningful progress. \n \nWe believe that everyone should feel they belong. Whoever you are and whatever your story, there\u2019s space for you here. We\u2019re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. \n \nYou\u2019ll join a team that genuinely cares \u2013 about each other, about our customers, and about the future we\u2019re building. From day one, you\u2019ll be welcomed, valued and encouraged to bring your whole self to work. \n \n \n \nWhy VodafoneThree \n \nJoin us and you\u2019ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. \n \nWe\u2019re not just expanding connectivity; we\u2019re reimagining what a connected nation looks like. With \u00a311bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. \n \nYou\u2019ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you\u2019ll be helping to build a future that works better for everyone. \n \nWe move at pace, because what we\u2019re building matters \u2013 and we\u2019re learning as we go. We\u2019re proud of the progress we\u2019ve made, but we\u2019re just getting started. \n \nJoin our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it\u2019s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. \n\n\n## \n\nWhat you\u2019ll do \n \nTo deliver a consistently brilliant shopping experience to every customer, every time. To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer\u2019s needs. Focus on getting things right the first time while aiming to exceed your sales goals, both individually and as part of the team. \n \n\n\n * You will deliver outstanding service and take personal responsibility for meeting each customer\u2019s needs.\n * You will make it easy for customers by giving clear, accurate, and relevant information so they can feel confident in their decisions.\n * You will meet and work towards exceeding your sales targets while staying compliant with key metrics.\n * You will do the right thing by following all company and regulatory policies and guidelines in line with FCA (Financial Conduct Authority) \n * Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer\u2019s relationship with us\n\n\n\n \n \n \nWho you are \n \n\n\n * We are looking for people who are level-headed, who can provide customers an expert knowledge of Vodafone products, services, and processes\n * You are enthusiastic, energetic and driven\n * You are excited around delivering exceptional service to Vodafone customers and take personal ownership for meeting their needsYou are able to own the end-to-end sales process, with the ability to identify the right\n * opportunities for additional services\n * For the right person, it\u2019s an amazing opportunity to work for one of the UK\u2019s most valuable brands\n\n\n\n \n \nWorried that you don\u2019t meet all the desired criteria exactly? \nWe know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\u2019re excited about this role but your experience doesn\u2019t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. \n\n\n## \n\nWhat we offer \n \nWe care about our people\u2019s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. \n \n \n \nNeed to Know \n \nWe are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. \n \nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance. \n \nWe use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. \n \nDuring the interview, we want you to rely on your own knowledge and skills to show us who you really are\u2014your personality, creativity, and abilities. Above all, we\u2019re looking for authenticity and can\u2019t wait to get to know the real you. \n\n\n## \n\n#VodafoneThree \n#LI-Onsite\n