Voids Lead

Interim Voids Coordinator

£25-£27 per hour Umbrella
6-month initial contract
Full-time | Office-based 5 days per week

I'm currently working with a housing provider who are looking to bring in an experienced Voids Coordinator to support its Housing Property Services team on an initial 6-month contract.

This is a busy, hands-on role and would suit someone who has strong previous experience coordinating void properties within a Local Authority, Housing Association or Social Housing environment.

You'll be responsible for helping manage the void process from key handover through to the property being ready to let, working closely with repairs teams, contractors, housing and lettings colleagues to make sure properties are turned around efficiently and to the required standard.

Key responsibilities will include:

Coordinating void properties from start to finish
Monitoring void progress and ensuring turnaround targets are met
Liaising closely with contractors, repairs teams, housing and lettings
Identifying delays, bottlenecks and properties at risk of missing targets
Monitoring contractor performance and quality of works
Supporting operational meetings and maintaining clear action logs
Using performance information and KPIs to track progress
Helping ensure properties meet agreed lettable and refurbishment standards
Supporting invoice checks, spend monitoring and value for money
Keeping all relevant teams updated throughout the void processThe service has a significant volume of void activity, so you'll need to be organised, confident managing multiple properties at once and comfortable chasing actions across different teams and contractors. The wider remit specifically focuses on reducing void periods, improving the "key-to-key" journey and maintaining high refurbishment standards.

What I am looking for

Strong previous void coordination experience is essential.

You should have a good understanding of:

Social housing voids and property refurbishment
Void inspections and turnaround requirements
Repairs and maintenance processes
Contractor coordination
Lettable property standards
Managing workloads against deadlines and KPIs
Only candidates based in UK and eligible to work in UK are allowed