VP of People

80% of the global workforce is a frontline worker; yet their work experience -how they work, how they connect with systems, with others, etc, - is fundamentally disjointed and difficult compared to desk based workers. 

Blink’s mission is to close this digital divide and enable distributed organisations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before.  Blink’s super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand. 

At Blink we close this digital divide and enable distributed organizations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before.  Blink’s super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand.

The app is incredibly sticky, with each user opening the app an average of seven times a day, helping lower frontline attrition by up to 25%.

A growing team of 80 people based primarily out of offices in London, Boston and Sydney, Blink is a Leader in the G2 Grid® for Best Employee Engagement Software and named in the 2022 Deloitte Technology Fast 50.

Blink is now used by hundreds of enterprise customers, with 98% customer logo retention, our growth is accelerating into this large market with latent need. We’re now looking for a VP People to join the leadership team, and help introduce Blink to the world.

The VP of People is a key member of Blink's leadership team, supporting our Executive and leadership teams in their decision making, with the aim to build the company any employee would dream to work for.  The role is based in our London office, and works on a hybrid pattern of 3 days per week in office. 

Responsibilities Include:

• Partner with the executive and leadership team to define and execute on near- and long-term talent strategy and goals necessary to attract, develop and retain world-class talent
• Build a global culture of learning and continuous feedback. Ensure that developmentally focused conversations are the oxygen flowing throughout the entire organization
• Lead, collaborate and support the People team to deliver programs, tools and experiences that engage and inspire our teams at all levels and that drive a culture of learning and accountability
• Oversee and develop all areas of People including people development, people operations, facilities and talent acquisition
• Design and implement scalable people frameworks and processes, during a period of high growth, across global teams
• Understand how to use data and technology to drive productivity and forecast workforce trends. Implement best practices in sourcing and recruiting along with other aspect of the people department

About you

We're looking for someone who is ambitious and wants to develop in a fast-growing company. The successful candidate will be resourceful, inquisitive, a fast learner, with an ability to easily connect with a customer. You’ll be able to pick up new concepts quickly and empathise with customer pain points. We’re also looking for:

• Outstanding experience in Human Resources and Talent Acquisition, including building world class employer brands
• Strong people manager capabilities that inspire great work
• Experience providing constructive partnership and coaching to leaders of all levels, up to an including C-Suite
• Experience in building a high performing management culture through operations and enablement. 
• Experience in HR thought leadership, with excellent written and verbal presentation skills. 
• Demonstrated ability to set strategy, define programs and deliver content
• Strong interpersonal and communication skills
• Experience scaling Tech companies from 100 to 300 employees within different geographies
• Tech-savvy and Data-driven you base your decision on analytics.
• Creative and driven to implement new processes and initiatives
• An international mindset and understand the complexity of international talent markets
• Experience leading or sponsoring Diversity and Inclusion programs
• Experience consulting on people and engagement strategy would be an advantage. 
• Experience of HR leadership in a frontline industry would be an advantage.

You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious team embarking on a journey most start-ups can only dream of! Benefits include:

• Competitive salary – and equity in the company
• 25 days a year off (plus public holidays!)
• Learning & development focus, plus mentorship options. We’ll do everything we can to get you to the top of your game
• Private healthcare, Ride2Work, pension scheme

At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age