Waiter / Hospitality Assistant

Job Description

Monday - Friday
Shifts on rotation plus paid overtime

As a Catering Hospitality Assistant, you will play a vital role in ensuring the smooth and efficient operation of our catering services. Your primary responsibility will be to provide exceptional customer service and support to our clients and guests during various meetings/ events and functions. Ensuring meeting/event rooms are set up to the required specification and food and drinks are provided in a professional and timely fashion.
Provide friendly and professional customer service to clients and guests, ensuring their needs are met and their expectations are exceeded.
Assist with the setup and arrangement of event venues, including tables, chairs, decorations, and other equipment, as per the client's requirements.
Help with the preparation, presentation, and service of food and beverages during meeting/events, ensuring high-quality standards are maintained.
Work closely with the catering team to coordinate meeting/event logistics, ensuring all aspects of the catering service are executed smoothly and efficiently.
Maintain cleanliness and hygiene standards in the food preparation and service areas, adhering to health and safety regulations.
Assist with inventory control, including monitoring stock levels, replenishing supplies, and reporting any discrepancies or shortages.
Respond promptly and courteously to guest inquiries, requests, and concerns, providing necessary information and resolving issues in a professional manner.
Collaborate effectively with the catering team, kitchen staff, and other departments to ensure seamless coordination and delivery of services.

Assist with post-meeting/event cleanup tasks, including the removal of waste, packing equipment, and returning the venue to its original state.
Attend all location management meetings as required
Take responsibility for contributing towards your own development with the guidance of the Hospitality Manager / General Manager and attend training courses as identified
Attend to any reasonable request made by the client or BaxterStorey Management

Company Description

Title: Waiter/Hospitality Assistant
Location: Evelyn Partners
Salary: £27,352
Monday - Friday
shifts on rotation plus paid overtime
Benefits:
28 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our HAPI app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme
Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a

Waiter/Hospitality Assistant

who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you’re a

Waiter/Hospitality Assistant

who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Qualifications

Friendly, outgoing personality; a people person
Great work ethic and an even greater smile
Good listening & verbal communication skills
Customer focused with a passion for offering outstanding service
Perpetuates company philosophy and culture
Works according to the BaxterStorey core values
You thrive working within a collaborative and inclusive team environment
Good memory and attention to detail
Strong communication and interpersonal skills
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry
Some knowledge of food safety and sanitation practices.­
Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member

to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.