Waiter/Waitress, JW Steakhouse Restaurant - JW Marriott Grosvenor House London

POSITION SUMMARY

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

EXPLORE JW MARRIOTT GROSVENOR HOUSE 

Located within the iconic Grosvenor House on Park Lane, JW Steakhouse combines timeless steakhouse classics with contemporary dining and a renowned Bourbon Bar. As part of a hotel with over 95 years of luxury hospitality, you'll join a dedicated team committed to creating memorable experiences through outstanding service and exceptional cuisine.

We do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required.

Job summary: Waiter/Waitress

Breakfast, lunch or dinner - the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our food and beverage associates, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you’ll do as our newly appointed Food and Beverage Waiter/Waitress:

• Welcome guests and promptly attend to tables


• Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate


• Ensure that all customers enjoy quick and efficient service and check with them that the meal is meeting their expectations


• Ensure that the restaurant is set up and ready for each service period


• Take responsibility for ensuring the overall cleanliness of the restaurant and bar area

Rewards and lifestyle benefits:

• A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent


• Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels


• Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide


• 20% off across food and beverage outlets in Marriott properties worldwide


• 28 days holiday (inclusive of Bank Holidays)


• Salary: 12.79p/hr + service charge


• Recognition programmes and associate awards to appreciate outstanding talent


• Wellbeing and community engagement activities on and off property


• Bike Scheme and Travel Ticket Loan available for all associates


• Workplace Pension Scheme


• Meals on duty, uniform provided and laundered free of charge


• World class training and development programmes tailored to enhancing your skills and help you grow


• Work alongside talented, award winning and experienced hospitality professionals

What we’re looking for:

• A warm demeanour and service-oriented personality


• A team-player attitude


• Positive outlook and dependability


• Previous Food and Beverage experience is desired

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.