Warehouse & Customisation Assistant

At Eakin Healthcare, care is at the heart of everything we do.

We are a family-owned global medical device company driven by a simple vision: Where Care Leads, Hope Follows. For more than 50 years, we've been developing innovative healthcare solutions that make a meaningful difference to the lives of patients around the world.

Today, our team of over 700 colleagues operates across three UK manufacturing sites, 12 international sales and distribution centres, and exports to more than 60 countries worldwide. From market-leading Ostomy and Respiratory therapies to our trusted Respond home delivery service, we're committed to improving lives through innovation, quality and exceptional care.

We don't just care for the people who use our products and services, we care for our colleagues too. That's why we're proud to be recognised as a Great Place to Work®, creating an environment where people can thrive, grow and make a real impact.

If you're looking for a career with purpose, where your work matters and your contribution is valued, we'd love to hear from you.

WHY JOIN US?

We’re good at what we do – come and join us and you can benefit from:

• Blended Working


• Bonus


• 25 days holiday plus bank holidays (rising to 28)


• Option to buy holiday days


• Wellbeing Programme


• Health Cash Plan


• Pension


• Life Assurance


• Enhanced Maternity/Paternity


• Cycle to Work Scheme


• Referral Scheme


• Long Service Awards


• Free Parking

ABOUT THE ROLE  

Working as part of the warehouse team for Respond Healthcare, covering all aspects of day to day warehouse activities which includes goods receipt, issuing components to production areas, fulfilling customer orders in a timely & accurate manner, and good general warehousing controls and practices to meet Quality standards, achieve Service Level Agreement & departmental KPI’s.

Please note, this role is available on a 12-month fixed-term contract.

KEY ACTIVITIES

• Maintain the accuracy of stock at all times using stock rotation and by promptly investigating any stock discrepancies.


• Stock replenishment ensuring adequate availability at all times.


• Receive in all goods delivered to the company whilst checking for any damages and quantities of the items received.


• Liaise with quality assurance for quality checks on all inbound receipted products.


• Accurately pick stock items in accordance with the picking note ensuring conformance to the customer requirements.


• Adequately package all orders for safe delivery to the customer.


• Ensure the quality of the products and storage condition is maintained at the highest possible standard.


• Keep all working areas/racking free of hazards, reporting any potential dangers to the Deputy Warehouse Manager as soon as they arise.


• Use various company applications to maintain accurate records, carry out stock transfers.


• Operate all handling equipment, including Bendi forklift trucks, in a safe & responsible manner.


• Be responsible for ensuring that the quality of the product and service within the warehouse is maintained at the highest possible standards.


• Be prepared to undertake any internal/external training as required.


• To be as flexible as possible with working hours at times of heavy workload.

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible


• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy


• To adhere to the company’s Quality policy and Environmental policy


• To undertake other duties as may be reasonably required

KEY SKILLS

Essential

• Exceptional level of attention to detail and accuracy


• Able to work unsupervised


• Ability to work well in a team and take pride in their work


• Ability to organise efficiently and methodically

Desirable 

• Previous experience of working in a busy warehouse environment


• Knowledge of warehouse management systems


• Bendi Forklift licence and Counter Balance Forklift license


• Having worked in a similar industry that is a heavily regulated environment

KEY WORKING RELATIONSHIPS

Internal

• Customer Service


• Production


• Supply Chain

External

• Carriers and Subcontractors

COMPETENCIES

Action Oriented 

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 

Collaborates 

Building partnerships and working collaboratively with others to meet shared objectives. 

Values Differences 

Recognising the value that different perspectives and cultures bring to an organisation.  

Instills Trust 

Gaining the confidence and trust of others through honesty, integrity, and authenticity. 

Demonstrates Self-Awareness 

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

Nimble Learning 

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

The closing date for applications is: 14 July 2026

If we receive a high volume of applications, we may close this role earlier than planned.