Warehouse Manager

Role: Warehouse Manager
Location: Poling, West Sussex
Salary: £45,000 – £50,000 DOE + Performance Bonus
Hours: 40 hours per week (Full-Time)
Are you an operational leader who thrives in high-consequence, time-critical environments? Our client is seeking a strategic, proactive Warehouse Manager to drive operational excellence, elevate team performance, and safeguard customer service promises across all dispatch streams.
Key Responsibilities:
* Strategic Operational Leadership: Lead, develop, and empower managers and team leaders to own daily outcomes and drive continuous process improvements.
* On-Time Dispatch Excellence: Protect OTIF delivery targets across daily standard orders, urgent time-critical orders, and international shipments.
* Proactive Resource Planning: Review daily sales orders early to adjust staffing dynamically and prevent dispatch slippage before it occurs.
* Inventory & ERP Management: Leverage Microsoft Business Central (ERP) data to optimize layout, resourcing, and stock control toward a 98% inventory accuracy target.
* Quality Assurance Culture: Embed robust incoming goods and pre-dispatch QC inspections to eliminate defects and protect brand reputation.
* Continuous Improvement (LEAN): Apply root-cause analysis to inventory and quality variance to boost gross margin by 1% and reduce repeat issues.
* Cross-Departmental Collaboration: Provide daily morning updates to Customer Care on dispatch progress to support transparent customer communication.
* Safety & Compliance Ownership: Enforce H&S risk assessments, COSHH standards, and environmental standards (ISO 14001) across clean, hazard-free operations.
* Training & Capability Building: Maintain $\ge 95\%$ completion across operational, H&S, and specialist training to keep the warehouse audit-ready.
What We Are Looking For:
* Proven Management Track Record: Several years of warehouse experience with clear progression into team leadership and management.
* High-Consequence Delivery Experience: Demonstrated success in time-critical dispatch environments where accuracy and timing are critical.
* ERP Proficiency: Strong practical experience using an ERP or WMS to manage inventory flow (Microsoft Business Central strongly preferred).
* Data-Driven Stock Control: Strong background in stock cycle counts, variance investigation, and root-cause problem solving.
* Continuous Improvement Mindset: Practical knowledge of LEAN principles to streamline workflows, eliminate waste, and scale operations smoothly.
* Calm & Decisive Leadership: Ability to work effectively under pressure, setting clear standards while supporting team development.
* Alignment with High Standards: Accountable, process-oriented, and customer-focused, maintaining operational discipline under pressure.
Package & Benefits
* Competitive Salary: £45,000 – £50,000 depending on experience.
* Performance Bonus: Company and personal performance bonus scheme (tied to sales and quarterly goals).
* Generous Paid Time Off: 28 days annual leave + 8 bank holidays.
* Holiday Purchase Scheme: Option to buy up to 3 additional days of holiday per year.
* Professional Growth: Key leadership role within a scaling, quality-driven business.
Ready to Lead?
If you are a disciplined warehouse leader ready to shape operations and lead a high-performing team, submit your CV today to apply for this key role with our client
Only candidates based in UK and eligible to work in UK are allowed