Warehouse Supervisor

Warehouse Supervisor

Swindon

Full Time – Permanent

Salary is dependent on experience

We are currently recruiting for an organised and proactive Warehouse Supervisor to join our client based in Swindon. You must have a minimum of 3 years warehouse supervisor experience in despatch.

Role

The purpose of this role is to lead the warehouse team and ensure the efficient day-to-day operation of the warehouse. You will play a key role in creating a safe, inclusive and collaborative working environment while ensuring stock is received, stored and dispatched accurately and on time.

The role of Supervisor will lead with confidence and independence and deputise when required for the Warehouse Manager,

This role is based in a warehouse environment and may involve standing, walking, bending and moving goods throughout the day.

Key Responsibilities

Operational & Supervisory Responsibilities

* Supervise day-to-day operations, ensuring workloads are effectively planned, prioritised and resourced.

* Allocate people, equipment and workload to meet operational requirements, OTIF targets and customer expectations.

* Act as the first point of escalation for operational issues, resolving issues where possible and escalating to the Warehouse Manager when required.

* Ensure accurate receiving, checking, put-away, picking, packing, and despatch of goods in line with company procedures

* Support the Warehouse Manager with short-term planning, cover arrangements, and operational decision-making

* Monitor and maintain KPI performance across inbound and outbound operations, reporting issues and trends

People Management & Development

* Provide day-to-day supervision, guidance, and motivation to warehouse operatives

* Deliver on-the-job training, coaching, and mentoring to develop team capability

* Conduct regular team briefings and toolbox talks

* Support end-to-end performance management, from probation to annual appraisals, absence management, and first-line disciplinary processes

* Promote a positive, inclusive, and accountable team culture

Health, Safety & Compliance

* Take supervisory responsibility for Health & Safety within the responsible area

* Ensure compliance with HSE legislation, company policies, and safe systems of work

* Carry out workplace safety checks, risk awareness monitoring, and near-miss reporting

* Ensure warehouse equipment is used safely and report maintenance requirements

* Support accident investigations and corrective actions

* Champion safe working practices, manual handling standards, and MHE safety

Stock, Quality & Compliance

* Ensure accurate booking-in, quality inspection, batch traceability, and FIFO adherence

* Support export documentation accuracy and compliance where required

* Liaise with Purchasing, Sales, and Customer Services to resolve inbound and outbound queries

* Maintain stock integrity through accurate system usage and physical controls

Continuous Improvement & Innovation

Identify and implement opportunities to improve warehouse efficiency, productivity, space utilisation and ways of working.

Lead or contribute to continuous improvement initiatives using 5S, Lean and other appropriate approaches.

Encourage team members to identify and suggest improvements and support the implementation of agreed ideas.

Support the introduction of new processes, systems, technologies and ways of working, helping the team adapt to change as the business grows.

Contribute to building a scalable warehouse operation that can continuously improve and respond to changing business and customer requirements.

Systems & Administration

Ensure correct use of WMS, handheld scanners, and courier systems (e.g. DHL, UPS, FedEx)

Maintain accurate records, reports, and operational documentation

Monitor consumable usage and support stock control of packaging materials

Skills & Qualifications

Required

Previous successful experience in a warehouse supervisory or team leader role

Good understanding of warehouse operations and inventory management

Strong leadership and people management skills

Excellent communication (including good standard of written and spoken English and numeracy skills) and organisational abilities

Good IT skills, including Microsoft Office and Warehouse Management Systems (WMS)

Ability to work under pressure and meet deadlines

Knowledge of UK health and safety legislation

Time management

Problem-solving

Attention to detail

Decision-making

Inventory control

Planning and organisation

Customer service

Desired

GCSEs (or equivalent) in English and Maths

NVQ Level 3 in Warehousing and Storage or Logistics

Forklift Truck (FLT) licence (Counterbalance or Reach)

First Aid or Health & Safety qualification

IOSH Managing Safely certification

Chartered Management Institute (CMI) Level 3

Benefits

* Company pension (salary sacrifice with up to 6% Employer contribution)

* 25 days annual leave entitlement

* Christmas shutdown

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Only candidates based in UK and eligible to work in UK are allowed