Warehouse Team Leader

Main Purpose of Job
To supervise and support a designated warehouse team to ensure daily operational targets are met, maintaining high standards of safety, quality, and productivity.

Key Tasks & Responsibilities

• Leadership & Team Engagement
• Lead and motivate a small team to achieve success based on known daily targets.
• Communicate objectives and relevant information clearly to ensure team member engagement.
• Integrate effectively with your team, peer groups, and Line Managers to ensure smooth operations.
• Assist in resource sharing through collaboration and reasoning with other Team Leaders.

Performance & Standards

• Champion Health & Safety, loss prevention, quality, and housekeeping within your area.
• Monitor team activities and provide on-the-floor coaching to help members achieve success.
• Demonstrate and enforce all standard operating procedures (SOPs) within your remit.
• Support KPI achievement by understanding operational goals and driving team performance to meet them.

Communication & Process

• Conduct daily shift briefings to communicate tasks and objectives in a positive manner.
• Deliver effective handovers to the next shift or peer group to ensure operational continuity.
• Liaise professionally with internal stakeholders and maintain a positive face of the company.
• Adopt a positive culture of improvement and enjoyment within the department.

Systems & Administration

• Utilize Company systems (such as Seqos WMS) to navigate and manage warehouse tasks.
• Record productivity data for tasks such as picking, driving, and rework to identify shortfalls.
• Use basic Excel for simple data entry or tracking as required by the department.

Key Results / Objectives

• Ensure the team understands and meets daily performance expectations and KPIs.
• Maintain 100% compliance with Health & Safety and housekeeping standards.
• Clearly describe and demonstrate SOPs to team members and management as required.

Responsible For

• Direct supervision of a team of warehouse staff and agency personnel.
• Safe operation of warehouse equipment within the designated area.

Essential Requirements

Licences: Valid licences for FLT, VNA, or HLOP.

Experience: Proven ability to lead by example in a warehouse or logistics environment.