Warranty and Technical Engineer

Warranty and Technical Engineer in Caldicot (NP26) | Richard Everson Recruitment Search Search These jobs were popular with other job seekers Multiskilled Engineer Yolk Recruitment Limited Ammanford (SA18) £38000.00 - £43000.00 per annum 2 days ago Electrical Quality Supervisor Valoris Group Limited Cwmbran, Gwent, NP44 From £45,000 to £55,000 per annum Van, Fuel Card, Bonus 1 week ago Installation Engineer HSB Technical Ltd Cardiff (CF10) From £30,000 to £40,000 per annum 1 week ago Electrical Pump Service Engineer (Field Based) Modus Personnel Ltd Cardiff (CF10) From £38,000 to £60,000 per annum 4 weeks ago Engineering Supervisor (Industrial / Manufacturing) Ernest Gordon Recruitment Abergavenny (NP7) £50000 - £60000 per annum + Overtime OTE 70k + Company Bonus 1 week ago Electrical Design Engineer - Building Services BSV Recruitment Ltd Port Talbot (SA12) Up to £40,000 per annum 2 weeks ago Senior Electrical Engineer Work Wales Cardiff (CF11) Up to £52,000 per annum Depending on experience Plus Bonus 31 minutes ago NEW Maintenance Technician Yolk Recruitment Limited Bridgend (CF31) Up to £40000.00 per annum 2 days ago Multi Skilled Maintenance Engineer CV Technical Blackwood (NP12) £42000 - £43000 per annum + Benefits 2 weeks ago Maintenance Engineer - Days Reed Specialist Recruitment Ltd Bridgend (CF31) £40000 - £45000 per annum 5 hours ago NEW Multiskilled Engineer Yolk Recruitment Limited Ammanford (SA18) £38000.00 - £43000.00 per annum 2 days ago Electrical Quality Supervisor Valoris Group Limited Cwmbran, Gwent, NP44 From £45,000 to £55,000 per annum Van, Fuel Card, Bonus 1 week ago Installation Engineer HSB Technical Ltd Cardiff (CF10) From £30,000 to £40,000 per annum 1 week ago Electrical Pump Service Engineer (Field Based) Modus Personnel Ltd Cardiff (CF10) From £38,000 to £60,000 per annum 4 weeks ago Engineering Supervisor (Industrial / Manufacturing) Ernest Gordon Recruitment Abergavenny (NP7) £50000 - £60000 per annum + Overtime OTE 70k + Company Bonus 1 week ago Electrical Design Engineer - Building Services BSV Recruitment Ltd Port Talbot (SA12) Up to £40,000 per annum 2 weeks ago Senior Electrical Engineer Work Wales Cardiff (CF11) Up to £52,000 per annum Depending on experience Plus Bonus 31 minutes ago NEW Maintenance Technician Yolk Recruitment Limited Bridgend (CF31) Up to £40000.00 per annum 2 days ago Multi Skilled Maintenance Engineer CV Technical Blackwood (NP12) £42000 - £43000 per annum + Benefits 2 weeks ago Maintenance Engineer - Days Reed Specialist Recruitment Ltd Bridgend (CF31) £40000 - £45000 per annum 5 hours ago NEW Warranty and Technical Engineer Richard Everson Recruitment Caldicot (NP26) Permanent Published: 1 day ago Up to £60,000 per annum Warranty and Technical Engineer Richard Everson Recruitment Warranty and Technical Engineer: South Wales & National Role . I am looking for a qualified, technically experienced, commercially astute Warranty & Technical Engineer to join a heavy plant maintenance department. This role is a hands-on engineering position focusing on diagnostics, warranty recovery, OEM relationships and continuous improvement across a modern Tier V earthworks fleet (Volvo, Komatsu, Caterpillar, Bell etc.). You’ll work closely with the existing team to deliver sustained & positive maintenance outcomes to maximise fleet uptime and minimise cost of ownership by delivering robust technical diagnostics, warranty recovery, OEM liaison and maintenance process improvement. You will act as the technical point of contact for the company’s fleet across major OEMs, driving warranty claims, complete forensic investigations of failures, and data-led fleet improvements. This position will report into the Head of Field Service and work closely with the Warranty & Technical manager. The job will primarily be based at the company’s head offices in Caldicot with national travel to the company’s sites expected when required. Key Responsibilities – Lead warranty claim lifecycle: fault analysis, evidence collection, OEM engagement, claim submission and escalation to secure valid warranty recoveries. – Maintain and improve the warranty claims process (templates, evidence standards, timescales) to increase success rate and reduce out-of-pocket costs. – Provide technical input into warranty & maintenance negotiations to help reduce cost exposure. – When required, assist field engineers and sites with troubleshooting guidance and remote diagnostics. – Provide advanced fault diagnosis and root cause analysis for breakdowns and repeat failures. – Work with the team to analyse maintenance, breakdown and fleet telemetry data to identify trends, failure hotspots and cost drivers. – Own / evolve processes, checklists and standards to reduce repeat failures and improve engineer first-time fix rates. – Work directly with OEMs to manage relationships to further improve standards whilst escalating warranty and repetitive failures where relevant. – In time, feed into the Asset and Operations department with critical data-led feedback on select models & brands, helping to influence procurement and operational strategies. Job Skills & Requirements – 10 years+ NVQ Qualified Plant Engineer or time served engineer with demonstrable experience working on modern Tier V equipment across major OEM brands, e.g. Volvo, Caterpillar, Komatsu. – Deep component & systems knowledge of heavy plant – engines, aftertreatment, hydraulics, electronics & CANbus etc. – Wear component knowledge, i.e. tyres, undercarriage, GET etc. is preferred but not essential. – Strong diagnostics & fault-finding experience using OEM diagnostic tools & telematics. – Data literate – able to interrogate maintenance records and telematics to identify trends and quantify warranty opportunity. Must be familiar with Excel, Power BI or similar. – Commercial awareness: experience interacting with OEMs / dealers on claims and commercial technical discussions. – Clear technical reporting skills – defining root cause analysis & technical reports for claims & OEM discussions. – Strong H&S understanding, use of PTW’s, POWRA’s, risk assessments etc. and how this underpins the maintenance function. – Ideal candidates would be quick learners, able to work on own initiative, self-motivated, and has a willingness to attend internal and external training courses. – Collaborative and able to work as part of a team, to deliver collective improvements & results. Similar Warranty And Technical Engineer Jobs Popular with Other Job Seekers Multiskilled Engineer Yolk Recruitment Limited Ammanford (SA18) £38000.00 - £43000.00 per annum 2 days ago Electrical Quality Supervisor Valoris Group Limited Cwmbran, Gwent, NP44 From £45,000 to £55,000 per annum Van, Fuel Card, Bonus 1 week ago Installation Engineer HSB Technical Ltd Cardiff (CF10) From £30,000 to £40,000 per annum 1 week ago Electrical Pump Service Engineer (Field Based) Modus Personnel Ltd Cardiff (CF10) From £38,000 to £60,000 per annum 4 weeks ago Engineering Supervisor (Industrial / Manufacturing) Ernest Gordon Recruitment Abergavenny (NP7) £50000 - £60000 per annum + Overtime OTE 70k + Company Bonus 1 week ago Electrical Design Engineer - Building Services BSV Recruitment Ltd Port Talbot (SA12) Up to £40,000 per annum 2 weeks ago Senior Electrical Engineer Work Wales Cardiff (CF11) Up to £52,000 per annum Depending on experience Plus Bonus 31 minutes ago NEW Maintenance Technician Yolk Recruitment Limited Bridgend (CF31) Up to £40000.00 per annum 2 days ago Multi Skilled Maintenance Engineer CV Technical Blackwood (NP12) £42000 - £43000 per annum + Benefits 2 weeks ago Maintenance Engineer - Days Reed Specialist Recruitment Ltd Bridgend (CF31) £40000 - £45000 per annum 5 hours ago NEW Technical Engineer jobs Technical Engineer jobs in Caldicot Engineering jobs Engineering jobs in Caldicot Jobs in Caldicot Engineer jobs Mechanic Engineer jobs Technical + Engineering jobs Service Engineer jobs Technical Executive jobs Technician Mechanic jobs Technical Expert jobs Technical Designer jobs Technologist jobs Technical Specialist jobs Technician Engineer jobs Technology Engineer jobs Technical Support Engineer jobs Technical Officer jobs Specialist Engineering jobs Get hired. 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