Water Efficiency Advisor

What you’ll be responsible for

• You will deliver our Water Efficiency Programme of offerings, this includes but is not limited to Water
  Efficiency Home Visits; Water Efficiency visits at Schools and other educational / public buildings


• Stakeholder engagement / education on Water Efficiency


• Represent Welsh Water in the community (ad-hoc), to promote Water Efficiency as well as other Welsh
  Water support schemes.


• Reporting on your delivery outputs through SAP.


• Install basic water efficiency products within customer properties (hose guns, shower heads). 


• Develop new ways of educating and engaging our customer base around Water Efficiency.


• Support where required our Private Leakage workstream and/or Cartref programme.  


• Support the Customer Field Operations, to engage and support with industry wide collaboration works
  including OFWAT Innovation competitions.


• Undertaking any other duties as required to meet the needs of the business.

About you

• A proven track record in providing excellent customer service    


• Enthusiastic about putting our customers first every day    


• Enthusiastic, self-motivated, have an eye for detail, and be able to demonstrate excellent  organisational skills    


• The ability to work to defined deadlines and prioritise workload in order to meet those deadlines    


• Environmental awareness, particularly around our Water Resource challenges, and Water Efficiency drivers

Good to know

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  Company van provided

  
  


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  Interviews to be held week commencing 5th October 2026

  
  


• Working hours will be 8am-4pm. 


• The role will cover Swansea and all of West Wales


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  If you would like further information on this role, please contact [email protected]

  
  

Benefits

Who we are