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Water Operations Coordinator

salary Salary :

£26,184.99 monthly

Job Description - Water Operations Coordinator

We're looking for someone to join our External Operations Support Team, based at our Head Office in Wallasey. Our total package is worth £30,842.04, depending on experience.


 


About Auger


We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.



Financials



  • Starting Salary - £27,101.46 dependent on experience

  • Annual Bonus – approx. £2000 - £2500

  • 5.5% Pension Contribution – approx. £1,440.17 depending on agreed salary


 


Working Hours



  • Full Time – 37.5hrs per week, Mon-Fri only.


Leave



  • 22 Days Annual Leave + 8 Bank Hol

  • AL increases to 25 days within 3 years' service

  • Enhanced bereavement, sickness and maternity / paternity leave


 


Benefits



  • Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts

  • 2 company-wide events per year & regular team socials

  • A focus on training, development & career progression

  • £1000 for successful employee referrals

  • A modern, social office environment & facilities



The Role



  • The successful candidate will become part of our External Operations Support Team, responsible for supporting our team of Engineers nationwide as they complete works on-site for policyholders on behalf of our insurance clients.



What skills are we looking for?



  • Has an interest in project management and is keen to learn and develop in the role

  • Enjoys working with people, including leading and supporting a team of engineers as their direct line manager

  • Responsible for engineers engagement, wellbeing, development, and day-to-day support, including resolving on-site issues.

  • Works well as part of a team, collaborating effectively and contributing to a supportive team environment 

  • Is curious, enthusiastic, and enjoys helping to find practical solutions to challenges and problems

  • Brings a positive, constructive attitude and is open to sharing ideas, learning from others, and trying new approaches

  • Can stay organised, manage priorities, and remain calm when things get busy (with support and guidance provided)

  • You are looking for a career – we want our working relationship to be a long-standing one!



You'll be a great fit for Auger if:



  • You are great at caring for customers

  • You are confident in finding solutions and overcoming unforeseen challenges

  • You take pride in the high standard of your work

  • You are enthusiastic, self-motivated and like to take ownership

  • You are looking for a stable place to build a long-term career

  • You have a clear DBS


 


Our interview process



  • Stage 1 - Short 15 min phone call with our HR team

  • Stage 2 - Interview with management at our HQ


 


For further information please visit our website;


www.auger.co.uk


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