Web Optimisation Specialist

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

What will you bring?

We’re looking for a Web Optimisation Specialist to own the day-to-day performance and continuous improvement of our website.

At Unum, our website is a critical channel for engaging customers and supporting our marketing activity. This role plays a key part in ensuring the site is accurate, effective and continually improving and maintains high standards, while identifying opportunities to enhance user journeys, search visibility and conversion.

You’ll work across SEO, user experience and conversion optimisation to implement improvements, support ongoing updates, and help ensure unum.co.uk delivers a consistent, high-quality experience. It’s a hands-on role suited to someone who enjoys getting into the detail and making practical changes that drive measurable impact.

Key Responsibilities:

• Maintain and update website content to ensure alignment with marketing objectives and brand standards.
• Assist the Senior Digital Marketing Manager and digital marketing agency with the definition and implementation of a revised information architecture for unum.co.uk to provide an optimal user experience while delivering against business objectives.
• Support day-to-day updates and maintenance of unum.co.uk to ensure accuracy and consistency.
• Monitor website performance and conduct research activities to identify improvement opportunities.
• Follow best practices and implement recommended enhancements to improve user journeys.
• Support backlog and sprint planning in line with marketing objectives while ensuring adherence to WCAG AA accessibility standards.
• Implement agreed SEO best practices and technical recommendations in collaboration with our digital agency.
• Implement and support Conversion Rate Optimisation (CRO) changes such as page updates, content variations, journey improvements and testing outputs.

Skills & Experience:

• Strong technical skills with a focus on execution and attention to detail.
• Experience in website content management and implementing SEO best practices.
• Exposure or experience with headless CMS platforms (e.g., Kontent.AI) is advantageous.

If you’re ready to make an impact, grow quickly and be part of something genuinely transformative, we’d love to hear from you.

Please note internally this role is named Website Performance Specialist.

The successful Web Optimisation Specialist can expect:

• Generous Bonus
• Healthcare Cash plan Level 1 Funded
• DC pension scheme
• Life, medical and income Insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
• Salary sacrifice electric car scheme with on site charging facilities. 

• Free Shuttle Bus from Dorking Train Station

#LI-hybrid

#LI-AM1

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

We are proud to be a Disability Confident Employer.

Company: