Website Content Administrator

Website Content Administrator
Hybrid / London-based
Circa £40k, plus bonus, plus benefits

CMS, HTML, Drupal

Website Content Administrator is required to join dynamic and innovative digital experience team at global insurance organisation. This team support over 80 websites on a global basis.
This role will see you working closely with a talented cross-functional team including developers, UX/UI designers, and digital marketers, managing service tickets, ensuring brand consistency, and enhancing the digital experience. If you have solid CMS and HTML skills, love solving problems, and enjoy collaborating in a fast-paced, high-growth environment, we’d love to hear from you.

What You’ll Be Doing:

• Managing the digital service desk (ServiceNow) and coordinating day-to-day site updates and bug fixes.
• Handling BAU content and structural changes via a Drupal CMS.
• Briefing developers on more technical site issues and managing resolutions.
• Collaborating with business stakeholders to deliver updates and manage expectations.
• Testing and assuring quality of updates and web changes.
• Ensuring adherence to brand and compliance standards.
• Coordinating tasks using Azure Boards.

What We’re Looking For:

• Minimum 2 years in a digital content, web production, or digital operations role.
• Hands-on experience with a CMS (preferably Drupal) and basic HTML editing.
• Proven ability to troubleshoot website issues using inspection tools.
• Background in digital content creation and optimisation.
• Familiarity with Adobe tools for image and video editing.
• Comfortable using analytics tools like Google Analytics for data-driven decisions.
• Exceptional attention to detail and ability to juggle multiple tasks.
• Strong communication and stakeholder management skills.
• Exposure to B2B/B2C digital environments and international brands is a plus.
• Enthusiastic, curious, and proactive approach to innovation and learning.

Why Join?

You’ll play a key role in the digital success of a fast-moving, forward-thinking business. You’ll work in an inclusive, collaborative environment that values new ideas and digital innovation.