Welcome Host

Position: Welcome Host  
Type: Full-Time / Part-Time / Seasonal    
Pay Rates: Up to £12.71 per hour depending on age  
 
Join our One Great Team here at Haven as a Welcome Host, where you’ll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in!   
 
We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.  
 
Key Responsibilities  
- Primarily based outdoors, you'll welcome guests and owners warmly upon arrival at our check-in gate. 
- Create a great first impression while assisting with the check-in process. 
- Verify passes, answer questions, and offer helpful information on park amenities, events, and activities.  
- Act as an on-site information guide, helping guests get acquainted with the park and plan their stay.  
- Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for.  
- Collaborate with other teams to create a smooth, welcoming environment from arrival to departure.  
 
Requirements  
- Previous experience in a customer-facing role is beneficial but not essential.  
- Friendly, approachable, and confident in interacting with guests of all ages.  
- Strong communication skills and a passion for providing excellent service.  
- Flexible availability, including weekends and peak times.  
- A team player who can adapt to a dynamic environment with ease.  

What We Offer 
- An inclusive, supportive work environment.  
- Comprehensive training and ongoing support.  
- Career development opportunities, including fully funded qualifications.  
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!  

How to Apply 
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]