Wholesale Account Manager

">We’re looking for a dynamic and commercially minded Wholesale Account Manager to take ownership of a diverse portfolio of brands and foster strong relationships with our wholesale partners. This role requires a proactive, solutions-driven approach and the ability to adapt in a fast-paced environment. You’ll be KPI-focused, with a deep understanding of product ranges and a passion for driving efficiency and profitability through process innovation and strategic planning.

Main Responsibilities

Account Management:

• Spend 2 days out of the office weekly, maintaining relationships with partners, meeting new partners & selling our ranges
• Updating and management of the Wholesale Rangeplan to ensure accurate [All styles, Customer Qtys, all costs received back, status, & live intake dates] and work with the production merchandiser & MAA to ensure all raised
• Support partners trading their stock and ensure rebuys are fulfilled
• Work with production merchandiser to communicate delays & solutions to partners - ensuring ranges are sent at the right time, costs received, orders collected and raised on time
• Send & sell all product ranges, ensuring orders received back on-time
• Work with design & buying to receive product packs
• Responsible for all orders to be raised and delivered on time
• Work very closely with Ecom to ensure negotiating costs based on order quantities and orders to be raised at the same time
• Manage Brands from a merchandising perspective
• Manage the wholesale sections of the range plan tool
• Attend CP meetings and ensure time efficient and solution focused
• Report any concerns/ intake summaries to HoM with resolutions
• Ensure all partners documents & bookings are done by the MAA
Processes/ Reporting:

• Review & adapt current processes such as the range plan / customer buy sheets to make efficient and streamline ways of working
• Arrange and lead customer meetings
• Review best sellers and work with partners to maximise sales
• Support ecom non-moving stock through wholesale avenues
• Improve efficiency & processes constantly
• Onboard new partners with ways of working and amend internal processes to support requirements
• Report in weekly trade meetings
• Work with HoM on Wholesale budgets
Team & Leadership

• Projects for efficiency: EG onboard Joor and ensure it benefits the WS team
• WS Strategy & analysis - work on lessons learnt/monthly packs / budget/ trade
About You

• Passionate about retail
• Organised & Self-motivated
• Comfortable with Excel
• Strong attention to detail
• Identifies issues and supports with solutions
• Highly flexible to adapt to the needs of a fast-paced environment