Working Hours: Monday to Friday, 08:30 - 17:00 (60 minute unpaid break)
Main Activities
* Support customer implementation, upgrade and WMS projects across requirements gathering, Blue Yonder WMS configuration, integrations, testing, training, Go-Live and incident resolution.
* Work with business stakeholders to understand requirements and turn them into clear, deliverable and SMART solutions within project timelines.
* Document development specifications for integrations, interfaces, forms and labels, challenging requirements where necessary to ensure the most effective solution is delivered.
* Identify opportunities to use standard Blue Yonder WMS functionality and configuration wherever possible, only progressing bespoke developments where required.
* Support process improvement and customer change requests, as well as analysing and resolving incidents and helping to prevent recurring issues.
* Support Go-Live activities, migration and the transition into the support function.
* Maintain clear documentation around solutions and ways of working, alongside providing reporting and consultancy support when required.
What You Bring
Skills & Knowledge
* 3+ years’ experience working with Blue Yonder WMS across implementation, upgrade and support projects.
* Experience delivering multiple WMS implementation projects within complex, multi-site or international supply chain environments, with hands-on configuration responsibility.
* Strong functional knowledge of Blue Yonder WMS, alongside a good understanding of its technical capabilities. Certification would be advantageous.
* Experience working on WMS integration projects, including customer and third-party integrations.
* Strong problem-solving skills and the confidence to challenge requirements and drive towards the most effective solution.
* Comfortable working with large business and IT teams and communicating effectively with stakeholders at all levels, from warehouse operations through to senior management.
* A proactive, flexible and self-motivated approach, with the ability to take ownership and work collaboratively with others Only candidates based in UK and eligible to work in UK are allowed
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