Workday/ HRIS Lead

We are excited to be partnering with Neptune to recruit two newly created role as a Workday Specialist.

As a newly created business another exciting aspect of joining at this stage is the opportunity to be in from the start and help define the culture.

There are things that we won’t compromise on though:

• Neptune are looking for exceptional talent with excellent communication skills
• Collaboration is key, both internally and with our clients. Neptune believe they do their best work when we are together and working hand in hand with business users
• Curiosity is something they embrace and value highly
• They want people who are positive and passionate, have proven problem solving capabilities, can work quickly to find solutions to complex challenges and unlock opportunities
• People need to be able to take ownership and be trusted to deliver, going the extra mile when needed
• They want people who are highly motivated and have a high desire to learn

HR Operations & Processes: providing operational support on key HR processes such as payroll, performance management, onboarding and referencing, benefits, mentoring, refreshing policies and processes. Ensuring our processes are optimal, effective, and efficient and that we deliver a best-in-class HR service. Proactively bring forward new ideas and expertise to strengthen our processes wherever possible. Experience and responsibilities in this area will include:

1. HR Systems and Workday

• Act as the primary owner and administrator of the Workday HRIS, ensuring HR processes (e.g., data input, employee lifecycle workflows) are operationally smooth and accurate.
• Lead HR process redesign within Workday to improve efficiency, automation, or reporting where applicable.
• Collaborate with internal stakeholders and external providers on Workday updates, configurations, and troubleshooting issues.
• Maintain strong data and recordkeeping hygiene to enable accurate and up-to-date HR data reporting and workforce analytics.

1. Employee Lifecycle Management

• Oversee the processes that fall within the employee lifecycle (e.g., onboarding, benefits, payroll, offboarding, etc.)

1. Process Optimisation and Documentation

• Identify opportunities for process improvements within HR operations, with a focus on standardising and streamlining workflows.
• Document existing and improved HR processes, workflows, and policies to ensure clarity and consistency.
• Partner with HR Business Partners to continuously review and refine HR processes to align with business objectives.

1. Stakeholder Management

• Support employees and managers with HR operational queries, serving as the go-to expert.
• Liaise between HR, IT, Payroll, and external vendors to resolve cross-functional issues, ensuring all dependencies are coordinated seamlessly.

1. Compliance and Policy Adherence

• Ensure all HR operational processes align with local laws and internal company policies.

Key Skills and Qualifications

Required Skills

• Proficiency in HRIS platforms (preferably Workday), with a strong understanding of system workflows, configuration, and customisation.
• A solid understanding of the employee lifecycle and the HR processes that fall under it and the ability to translate these processes into systems workflows.
• Strong attention to detail and organisational ability to oversee multiple workflows accurately.
• Proficiency in data management.
• Experience with process improvement, including HR process redesign or automation initiatives.
• Understanding of compliance requirements such as GDPR or equivalent data protection regulations.

Soft Skills

• Excellent communication and interpersonal capabilities to interact effectively with employees, managers, and external stakeholders.
• Strong analytical problem-solving abilities, especially for troubleshooting HRIS issues or optimising workflows.
• Proactive and solution-oriented mindset with the ability to adapt HR processes to reflect business needs.

Qualifications

• 3+ years of experience in an HR Operations or similar role.
• Proficiency with Workday (including hands-on administration or process reengineering experience) is preferred.
• Familiarity with Excel (intermediate/advanced level).
• Understanding of Recruitment Administration
• Preference for prior management experience, but not critical for the right candidate.

Info

Office based role in Newcastle City Centre

Salary very competitive

Hours – 8.00AM – 6.00PM