Workday Product Owner

Roles: Workday Product Owner

Location: London, UK(Hybrid)

Is it Permanent/ Contract: Open for both

JOB DESCRIPTION / Activities:

Deliver business results and customer value

• Ensure that the Workday product is built in an incremental way, releasing new working features at the end of each squad and creating value for the customer
• Track product performance to inform future work
• Prioritize work that is most impactful for end users
• Deliver on specific and measurable Key Results to be defined for your Squad
• Manage relevant product budget process and support the Product Portfolio Lead in engaging with the funding process

Serve as the voice of customer or end-user

• Translate the voice and needs of customer into user stories, engaging users as needed
• Effectively manage stakeholders’ and users’ expectations while building credibility through a strong business sense and balancing of priorities
• Engage in continuous discovery (e.g., via surveys & interviews) to understand customer needs
• Leverage empirical and qualitative data to assess feature performance and inform prioritization
• Determine tradeoffs involving customer value, cost, and speed to execution
• Represent customer needs to ensure they are understood and integrated into the Squad’s work

Oversee what is delivered by the Squad and when

• Apply design-thinking to technical issues to understand how users engage with the system and consider multiple alternatives to find the best solution
• Own end-to-end delivery of enhancements by understanding second and third order implications of decisions and cross-functional impact
• Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
• Define and clearly communicate acceptance criteria for output based on business & customer needs

Support and enable the Squad to get its work done

• Challenge guidance/answers when necessary to arrive at the best possible understanding of issues and proposed solutions
• Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
• Engage with Chapter Leads regarding resourcing and functional expertise required in Squad
• Provide feedback as part of performance management of Squad members and other members of the Product Portfolio

Set an overall vision to direct and inform the Squad’s work

• Work closely with the Product Team Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectives
• Translate Product Portfolio objectives into a clear vision (e.g., via Key Results, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work
• Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization

Capabilities

• Critical thinking and balancing information from multiple sources (technical and functional) to guide the squad to the correct outcome
• Applying a consultative approach to interactions with the squad and stakeholders to build strong relationships and trust
• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly
• Working with ambiguous requirements and multi-disciplinary teams
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster
• Total 7+ years’ relevant experience as Product Owner, leading design/support of HR / Finance transformations as part of a Workday or SAP team
• Strong functional understanding of Talent, Performance, and/or contingent workforce processes, especially related to consulting or professional services organizations
• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
• Experience collaborating with senior HR leadership and influencing decision making / project planning at a program level
• Deep understanding of talent & performance Workday configuration is a plus
• Experience working as part of agile teams and comfort with agile ways of working
• Divergent thinker who can turn ideas into tangible products
• Exceptional communications and stakeholder management skills
• Experience in consulting is a plus