Workforce Development Adviser

Workforce Development Adviser | 11375 | Fixed Term Contract until 31 July 2028 | 37 hours per week | £35,570 to £37,563 per annum (Scale H) | County Hall, Norwich

Help Shape Norfolk's Workforce of the Future

Are you someone who thrives on building relationships, creating opportunities and delivering results that genuinely make a difference?

Norfolk Adult Learning and Skills is looking for an ambitious, highly motivated Workforce Development Adviser to help grow our apprenticeship and vocational training programmes across Norfolk. This is an exciting opportunity for someone who can confidently engage employers, identify workforce development needs and turn opportunities into successful apprenticeship and training solutions.

We are seeking someone with a proven track record of consistently meeting and exceeding challenging recruitment, engagement and growth targets. You will be resilient, highly organised and able to adapt your approach when faced with challenges, with the drive to create opportunities, develop partnerships and achieve results whilst delivering outstanding customer service. This role offers a high degree of autonomy and is well suited to someone who can effectively manage their own workload, take ownership of outcomes and make a measurable impact through education, skills and workforce development.

What You'll Be Doing

• Developing and maintaining strong relationships with employers across a wide range of sectors.
• Identifying new opportunities for apprenticeship and vocational learning provision.
• Engaging confidently with decision-makers at all levels, from operational managers to senior leaders and business owners.
• Supporting employers to understand workforce development opportunities, apprenticeship funding and training solutions.
• Generating and converting employer interest into apprenticeship and vocational learning opportunities.
• Meeting and exceeding learner recruitment, engagement and income targets.
• Maintaining a high-quality pipeline of opportunities and managing employer relationships effectively.
• Working collaboratively with curriculum, quality and marketing colleagues to maximise opportunities and deliver exceptional customer experiences.
• Using labour market intelligence and employer feedback to help shape future provision.
• Acting as a professional and trusted ambassador for Norfolk Adult Learning and Skills.

What We're Looking For

We are looking for someone who combines exceptional relationship-building skills with a proven ability to deliver results.

You will have:

• Demonstrable experience of promoting and securing apprenticeship and vocational learning opportunities with employers.
• A strong understanding of apprenticeships, apprenticeship funding rules and employer workforce development needs.
• A successful history of consistently achieving and exceeding challenging outreach, recruitment, engagement or business growth targets.
• Experience of developing relationships with new and existing employer accounts and turning opportunities into successful outcomes.
• The confidence and credibility to communicate with stakeholders at every level of an organisation, from front-line teams to senior leaders and directors.
• Excellent customer service skills and a commitment to building long-term employer partnerships.
• Strong planning, organisational and attention-to-detail skills.
• The ability to work autonomously whilst contributing effectively as part of a wider team.
• A resilient, determined and proactive approach, with the persistence to follow opportunities through to completion.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Outlook, Word.

Most importantly, you will be someone who is motivated by achieving high performance, consistently delivers against objectives and targets, and remains focused on providing outstanding workforce development solutions that benefit employers, learners and communities across Norfolk.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. 

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 20 October 2026 23:59

All other applicants closing date: 3 November 2026 23:59