Workplace Administrator

Customer Service and Workplace Administrator

Salford Quays £25,400 - £27,450

Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and now is your opportunity to join the team

• Liaising with customers, processing their orders & helping with any portal/web based queries
• Responding to email enquiries in a prompt manner
• Co-ordinating onsite services, such as training, deliveries and coaching
• Assisting customers to gain funding reimbursements
• Handling incoming and outgoing calls to support clients with any additional needs
• Arranging customer payments via telephone, payment links or purchase orders
• Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements are met in a timely manner

Experience required:

• Proven customer care and administrative experience - two years plus
• Excellent communication skills with both internal colleagues and external customers
• Passionate about working in a customer service-led environment, working to group SLA's

This is the ideal opportunity for a strong administrator who wants to work in a team-led environment, where growth and progression opportunities are actively welcome. You shall be passionate about working in a fast-paced customer-facing environment and have both excellent administration and communication skills. In return, you shall enjoy private healthcare, your birthday off and various company socials!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.