Workplace and Operations Lead - EMEA

Job Advertisement: Workplace & Operations Lead - EMEA

Location: City of London (with regular travel across EMEA)
Salary: £65,000 per annum
Contract Type: Permanent
Working Pattern: Full Time

Are you ready to lead the charge in transforming workplace operations across EMEA? Our client is on the lookout for an enthusiastic and experienced Workplace & Operations Lead to drive operational excellence, enhance employee experience, and ensure seamless service delivery across multiple locations.

Why Join Us?
This is your chance to make a significant impact in a dynamic environment! You will have the opportunity to work closely with Account Directors and key stakeholders, implementing initiatives that truly matter. If you thrive on collaboration, innovation, and continuous improvement, we want to hear from you!

Key Responsibilities:

Operational Leadership & Regional Coordination:

Spearhead regional and global operational initiatives to ensure consistency and best practises across EMEA.
Monitor performance and guarantee timely completion of operational deliverables.
Identify areas for process improvement and enhance employee experience.

Performance Management & Continuous Improvement:

Manage KPI frameworks and performance reporting to drive accountability and results.
Lead transformation programmes that positively impact operational efficiency.

Governance & Compliance:

Ensure compliance with SLAs and KPIs, developing robust policies and documentation.
Oversee risk management and conduct regular audits to maintain high standards.

Reporting & Business Intelligence:

Coordinate all client and account reporting requirements, delivering insightful performance reports.
Analyse operational data to identify trends and recommend improvements.

Data Management & Analytics:

Maintain accurate regional data and lead business intelligence activities.
Support senior management with analytics, reporting, and project tracking.

Employee Engagement & Communications:

Champion employee engagement initiatives that foster collaboration and development.
Analyse engagement survey results and implement actionable improvements.

Leadership & Stakeholder Management:

Provide guidance and mentorship to regional teams while building strong stakeholder relationships.
Collaborate across various departments to promote operational excellence.

Innovation & Strategic Development:

Stay ahead of workplace trends and propose innovative solutions to enhance operations.
Develop strategies that align with long-term operational goals and client objectives.

Regional Collaboration & Alignment:

Promote consistency across EMEA locations and facilitate knowledge-sharing sessions.
Organise stakeholder meetings and regional events to foster engagement.

Skills & Experience:

Essential:

8-10 years in Workplace Operations or Facilities Management.
Proven experience managing multi-site operations.
Strong analytical, organisational, and budget management skills.
Experience leading teams in a matrix organisation.
Excellent communication, stakeholder management, and problem-solving abilities.
Proficient in data analytics tools and Microsoft Office.

Desirable:

Professional qualifications (FMP, CFM, IWFM).
Degree in Business Administration or related field.
Knowledge of sustainability and smart building technologies.

What's in it for You?
Join a forward-thinking organisation where your contributions will shape the future of workplace operations. You will collaborate with senior stakeholders, drive meaningful improvements, and create exceptional workplace experiences.

Are you ready to take on this exciting challenge?
If you're passionate about workplace strategy and operational excellence, we want to hear from you! Apply today to embark on this rewarding journey with our client!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Only candidates based in UK and eligible to work in UK are allowed