Workshop Manager

Workshop Manager / MOT Tester / Vehicle Technician

• Location: Haxby, York
• Salary: £42,000 - £45,000 per annum (dependent on experience)
• Job Type: Full-time, permanent
• Secure, long-term opportunity in a respected, family-run garage
• The chance to take real ownership of the workshop's day-to-day operations
• A friendly and supportive work environment
• Opportunities for ongoing training and development

Our client is a well-established, family-run automotive garage based in Haxby, York, with over 30 years of trusted service in the local community. Known for our honest approach, loyal customer base, and high-quality workmanship, we are looking for an experienced, proactive individual to join our team in a key role.

Workshop Manager Job Summary:

This is a hands-on role that blends MOT testing, vehicle servicing and repairs, and front-of-house customer service. As Workshop Manager, you will take responsibility for the smooth day-to-day running of the workshop, support our valued customers, and help drive growth and efficiency. This role is ideal for someone who wants to make a real impact within a respected local business.

Workshop Manager Key Responsibilities:

MOT & Workshop Duties:

• Conduct Class 4 MOT tests in accordance with DVSA standards
• Perform routine servicing, diagnostics, and mechanical repairs on a wide range of vehicles
• Ensure all documentation and vehicle records are accurately completed

Workshop Management:

• Manage and allocate jobs within the workshop to ensure timely completion
• Maintain a clean, safe, and efficient working environment
• Ensure work is completed to a high standard and in line with customer expectations

Customer Liaison & Admin:

• Book in MOTs, services, and repair work
• Liaise with customers regarding work required, progress updates, and invoicing
• Generate quotes, invoices, and process payments using garage management systems

Business Development:

• Build and maintain strong relationships with existing and new customers
• Promote garage services and uphold the company's strong local reputation
• Identify and implement ideas to improve workshop revenue and efficiency

Workshop Manager Criteria

• Qualified MOT Tester (Class 4 minimum)
• Excellent Admin and IT skills
• Full UK Driving Licence
• Proven experience of managing people
• Level 3 Vehicle Technician or equivalent experience
• Excellent communication and interpersonal skills
• Reliable, organised, and confident managing a busy workshop
• A team player who takes pride in their work and values great customer service