Workshop Manager

Workshop Operations 

Vehicle & Asset Maintenance 

Compliance & Governance 

Financial Management 

Performance Management 

Customer Service & Stakeholder Management 

Continuous Improvement 

Health, Safety & Environmental 

• Oversee all workshop maintenance activities.  

• Ensure efficient planning and utilisation of labour, facilities and equipment.  

• Monitor workshop productivity and efficiency.  

• Drive improvements in fleet availability and maintenance performance.  

• Ensure workshop standards are maintained at all times. 

• Ensure the effective maintenance of all vehicles and refrigeration assets.  

• Monitor vehicle reliability and identify recurring defects.  

• Implement preventative maintenance strategies to reduce downtime.  

• Review asset performance and support lifecycle planning. 

• Ensure compliance with:  

• Operator Licence requirements  

• DVSA regulations  

• Road Transport legislation  

• Health & Safety legislation  

• Company maintenance standards  

• Lead maintenance audits and compliance reviews.  

• Ensure all maintenance documentation and records are complete and accurate.  

• Manage corrective actions arising from audits and inspections. 

• Manage workshop operating budgets.  

• Monitor maintenance costs and expenditure.  

• Approve repair work and major expenditure within authority limits.  

• Manage supplier performance and contract compliance.  

• Identify and deliver cost-saving opportunities without compromising safety or compliance. 

• Monitor and report on:  

• Fleet availability  

• VOR performance  

• Workshop productivity  

• Labour utilisation  

• Maintenance costs  

• Compliance performance  

• Establish and track departmental KPIs.  

• Develop action plans to improve performance 

• Ensure excellent levels of customer service are delivered.  

• Build strong relationships with operational teams, customers and suppliers.  

• Act as the primary escalation point for significant maintenance issues.  

• Support depot operational objectives through effective fleet management. 

• Drive process improvements within workshop operations.  

• Implement best practice maintenance standards.  

• Identify opportunities to improve efficiency, compliance and customer service.  

• Support digitalisation and utilisation of workshop management systems.  

• Champion a positive safety culture across the workshop.  

• Ensure risk assessments and safe systems of work are implemented.  

• Investigate accidents, incidents and near misses.  

• Ensure environmental and waste management procedures are followed..