Workshop Supervisor (Automotive)

Workshop Supervisor
Location: Suffolk (IP30 area)
Job Type: Full-time, Permanent

About the Company

An established and reputable automotive business in Suffolk is seeking an experienced and motivated Workshop Supervisor to lead a busy and well-equipped workshop. The company has built a strong reputation for delivering high-quality vehicle servicing, maintenance, and repairs, and is now looking for a skilled individual to help drive continued success.

The Role

This is a hands-on leadership position combining technical expertise with day-to-day workshop supervision. The successful candidate will be responsible for ensuring the smooth and efficient operation of the workshop while maintaining high standards of workmanship, safety, and customer service.

You will lead from the front, supporting technicians, managing workloads, and contributing your own mechanical expertise to deliver excellent results.

Key Responsibilities

Oversee the daily operations of the workshop to ensure efficiency and productivity
Plan, allocate, and monitor workloads across the team
Carry out and supervise servicing, maintenance, and repair work
Ensure all work meets manufacturer and company quality standards
Conduct MOT testing (where qualified)
Provide guidance, mentoring, and development support to workshop staff
Maintain high standards of health & safety and workshop housekeeping
Liaise with customers and the service office regarding progress and technical matters
Assist with diagnosing complex vehicle faults
Ensure compliance with DVSA regulations and internal procedures
Support the management of workshop tools, equipment, and stock

Essential Requirements

Level 3 NVQ, City & Guilds, or equivalent in Light Vehicle Maintenance and Repair
Current MOT Tester qualification with practical experience
Strong diagnostic and mechanical repair skills
Previous experience in a supervisory or team leader role within a workshop
Excellent organisational and communication skills
Full UK Driving Licence

Desirable Skills

PSV (Passenger Service Vehicle) maintenance or repair experience
Experience working with mixed fleets (commercial and passenger vehicles)
Familiarity with workshop management systems

Personal Attributes

Positive, professional, and proactive approach
Strong leadership and team management abilities
Excellent problem-solving skills
Reliable, organised, and able to perform under pressure
Committed to delivering high standards of workmanship and customer service

What's on Offer

Competitive salary (dependent on experience)
Full-time, permanent position
Ongoing training and career development opportunities
Friendly and supportive working environment
Company pension scheme
Paid holiday entitlement

Apply

If you are an experienced technician with strong leadership skills and are ready to take the next step in your career, we would like to hear from you.

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