YourLiebherrCareer: Service Engineer - Crawler Cranes & Foundation Machines

•    Carry out, servicing, inspection and repair of foundation machinery and equipment at customer premises or on site or if required at the appropriate depot.

•    Diagnose specific fault issues and action appropriately.

•    Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling. 

•    Ensure all service information is read, understood and filed.

•    Undertake all work strictly in compliance with manufacturer guidelines and recommendations.

•    Escalates the appropriate action in relation to broken or damaged company equipment.

•    Develops an effective working relationship with the support team at the depot and can support others where required.

•    Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.

•    Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.

•    Develops outstanding rapport and relationships with all customers.

•    Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.

•    Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.

•    Is able to effectively contribute in recognising and improving work processes so as to drive greater efficiency.