Zoho One Systems Manager

Zoho One Systems Manager
Location: Manchester City Centre (Hybrid)
Salary: Negotiable

A forward-thinking law firm in Manchester is on the lookout for a Zoho One Systems Manager—someone who thrives on solving complex problems, simplifying the day-to-day, and turning business challenges into seamless digital workflows.

This is not just a support role. It's an opportunity to lead, innovate, and make a measurable impact across multiple companies. From CRM to Finance, Projects to Automation, you'll be the go-to expert shaping how systems work—and how people work smarter.

What You’ll Be Doing

This role sits at the heart of operations. You’ll be the driving force behind how Zoho One powers the business, making sure every app talks to each other and every process runs like clockwork. Expect variety, autonomy, and a chance to get creative with automation and optimisation.

Key Responsibilities

• Own the entire Zoho One ecosystem across multiple businesses
• Customise, configure, and continuously improve key apps: CRM, Projects, Books, Desk, Creator, and more
• Design smart workflows and build automation that eliminates repetitive work
• Train teams and champion best practices across all departments
• Keep data sharp, clean, and ready to drive decisions
• Build insightful dashboards and reports to give leaders what they need, when they need it
• Spot inefficiencies and fix them—fast

What You Bring

• 1+ years of experience in CRM, systems, or operational roles
• Proven hands-on knowledge of Zoho One (you know your way around more than just CRM)
• Experience with automation tools like Zoho Flow, Zapier, or similar
• Strong analytical mind and a natural systems thinker
• Confident communicator who can work independently and across diverse teams

Bonus Points For

• Experience in legal, consulting, or other professional services environments
• A working knowledge of GDPR and data privacy essentials
• A background in Business Operations, Information Systems, or tech-savvy problem-solving

Why This Role?

Because you'll be more than a systems manager—you’ll be a systems architect, shaping how growing businesses operate every day. If you're ready to take the lead and love making tech work harder (and smarter), this is your next move.