Aftersales Manager

icon building Company : Northgate Plc
icon briefcase Job Type : Full Time

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Job Description - Aftersales Manager

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Reference: JUN20245254

Expiry date: 17:30, Tue, 2nd Jul 2024

Location: Sheffield

Benefits: A superb range of exclusive, employee only benefits and discounts.

Salary: £40,000 - £42,000 DOE + Bonus + Company Car 
Weekly Hours : 42.5 /week MON-FRI 08:00-17:30 

About us:

 
We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. 

 
About you:

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you! 

As a Aftersales Manager , you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.

About you

  • At heart, you are a technical expert with a solid automotive workshop management background - your team value your expert technical knowledge, input and guidance.
  • You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
  • Above all, you are a people person - you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
  • You are a natural coach and love to share your knowledge with others - nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
  • You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.

About your benefits:

 
An excellent basic salary , but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) … 

  • Fantastic  bonus  scheme 
  • 24 days  annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday.
  • Free  life assurance
  • Well-being  services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
  • Exclusive employee  vehicle-leasing  schemes
  • Pension save-as-you-earn s hare scheme.
  • Our  Benefits App offers unlimited access to a vast range of  retailer discounts and  cashback deals (incl. Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few) 
  • We're excited to have recently launched  Wagestream  for all our colleagues - a Financial Wellbeing app that gives you more  control over your pay . Not only does it let you choose  when   to get paid it also lets you put money aside each month and in addition you can get  discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a  financial coach !

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we’re also part of something bigger –  ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.

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