Credit Controller

Due to an internal promotion here at Foot Anstey we are looking for an experienced and enthusiastic Credit Controller to join our growing Accounts team. You'll be based in our Plymouth, or Bristol office, and work alongside a friendly and collaborative team which is based in both locations. This is a varied role reporting into our Billing and Credit Manager where you will use your tact, professionalism, and experience to ensure we operate a proactive and efficient billing and credit control process throughout the business. 

What you'll do

The role is to ensure bills are rendered to clients accurately, and cash is collected professionally and promptly.  Such processes will include: 

• Supporting the billing process for all clients
• Chasing overdue invoices by telephone, email & letter within agreed timescales
• Working towards successfully meeting cash targets set by the Firm
• Meeting regularly with lawyers to ensure relevant debts are managed as necessary
• Adopting and implementing the collections policy
• Regularly updating the Billing and Credit Manager on significant payment pledges
• Maintaining accurate records of all credit control activity
• Ensuring that all transactions are compliant with SARs and HMRC regulations
• Providing accurate advice on billing and credit control queries
• Providing ad-hoc reporting as and when requested

What we're looking for

• Good credit control experience in a professional services or legal environment
• Confident with accounts procedures, client ledgers, disbursements, and office accounts
• Possesses good/confident Excel and Word skills
• Experience (and confidence) dealing with stakeholders and clients at all levels 
• The ability to manage & prioritise a busy caseload
• The ability to consistently produce work which is accurate and of high quality
• A proactive and organised approach to their own work and can prioritise and work effectively to tight deadlines
• Willingness to learn and develop on an ongoing basis and to make suggestions for better use of technology and systems to assist with continual improvement of working processes and team performance
• Excellent all round communication skills with ability to show practical support to lawyers and empathy to clients whilst also focusing on prompt cash collection
• Good knowledge of accounting and bank procedures
• (Experience of legal practice management systems/non-essential)
• (AAT or ICM qualifications/non-essential)
• A great team work ethic with the desire to work alongside a supportive team

If you're an experienced Credit Controller looking for an opportunity to join a friendly team and grow your career further with a leading UK law firm, this could be the perfect role for you!

Pre-employment screening

Successful applicants will be required to successfully complete a pre-employment screening process which includes a financial integrity check and a DBS check. If you wish to discuss any issues or questions in connection with this, please do speak in confidence with a member of the Talent Acquisition Team at .

Eligibility to work in the UK

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must be able to prove their right to work in the UK, which may include meeting the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteriafor a Skilled Worker visa before applying and keep up to date with any legal developments.

Our offer to you

In return for your efforts, you can expect considerable scope for personal as well as professional development. Tailored to match the level you’re working at, we encourage people to engage with our popular and well supported coaching and mentoring programmes which connect you to people right across the firm and at every level. We create space for mental and physical wellbeing with our weekly Lifestyle Hour, 28 days annual leave, a day off for your birthday, and a sabbatical you can take every 5 years. You can also buy holiday managing your benefits flexibly using our sophisticated portal to configure your total reward offer according to what you value most. As part of this, you can make ongoing or one-off donations to our charitable foundation and access our CSR programme where you can engage with community-based initiatives (as a team, or individually) twice a year, to give something back where you feel it matters. Take a look here to find out more about Our benefits | Foot Anstey.

Why Foot Anstey?

As one of the UK’s fastest growing law firms, Foot Anstey believes in helping our clients and people achieve their ambitions, unlocking new and exciting opportunities. Our team of business and legal advisors are motivated by understanding clients’ goals and collaborating with them and other advisers to deliver solutions.  By becoming our clients’ most trusted advisor, we are enabling them to achieve their ambitions. How we do it is just as important as what we do. Our values define the way we act with our clients and one another every day, and because of these we think our culture and environment sets us apart.

Over our history we’ve grown from a high-street firm to a significant regional and national player working with leading brands and individuals predominantly across six key sectors: Private Equity, Retail & Consumer, Energy & Infrastructure, Islamic Finance, Developers and Private Wealth. Our strategy of gaining market share through meeting clients’ needs, investing in and developing high quality talent and using technology and innovation to enhance our services has led to significant growth. We now operate from seven locations: Truro, Plymouth, Exeter, Taunton, Bristol, Southampton, and London.

Our people are central to our success, in every part of the business. We actively support our employees to achieve their aspirations through offering meaningful careers with balanced rewards, which have been carefully designed to focus on personal wellbeing. We offer continual opportunities for support and professional development through our Business Skills Academy and Digital Skills Academy and believe in empowering each other to achieve and strive to create a progressive and inclusive working environment. Being forward-thinking, we are open to discussing flexible working patterns for all our vacancies, with over 40% of our existing employees having a permanent flexible working pattern. In addition, our impressive suite of flexible benefits will enable you to prioritise what matters most to you.

Creating a diverse and inclusive workplace is integral to delivering our strategy, and we were delighted to be awarded the National Equality Standard for a second time in 2021.  We consider this to be right at the heart of our priorities and goes way beyond our policies – it’s something we consider across everything we do, from the make-up of our client teams, encouraging staff to reach their potential, through to our leadership. We aim to support our clients and our people to achieve their goals, regardless of background, gender, race, beliefs, sexuality or other non-work related factors. We champion aspiration and encourage it in everyone that works with us.  As such we actively encourage applications from all suitably qualified people, regardless of any characteristics protected by law. If you apply for this role, you may be encouraged to answer our diversity and social mobility monitoring questions, so please be reassured that any answers you provide will remain entirely anonymous and confidential and will in no way impact your application.

Foot Anstey. Powering Your Ambition.