Floor Manager - Harrogate - Hiring Now

We are looking to hire a focused Floor Manager - Harrogate to join our amazing team at Grantley Hall in Harrogate England
Growing your career as a Full Time Floor Manager - Harrogate is an awesome opportunity to develop competitive skills.
If you are strong in critical thinking, communication and have the right experience for the job, then apply for the position of Floor Manager - Harrogate at Grantley Hall today!

FLOOR MANAGER - Harrogate

FLOOR MANAGER

Full Time

Competitive Rate of Pay plus monthly tronc, typically 2,400 annually

48 hours

Tips typically over £200 per month (£2,400 per year)
All applicants must be able to provide evidence of their Right to Work in the UK

Nestled within the rolling North Yorkshire countryside, Grantley Hall is a historic property dating back to the 17th century that offers a seamless fusion of stately grandeur and contemporary luxury. A member of Relais & Chateaux and PoB Hotels, the five-star hotel boasts an impressive array of 47 opulent bedrooms and suites. Complemented by a selection of five indulgent restaurants and three exquisite bars, combined with an award-winning spa and cutting-edge gym, Grantley Hall stands out as a uniquely distinctive luxury hotel experience.

Key Responsibilities

• Oversee day-to-day floor operations to guarantee smooth service
• Train and lead front-of-house staff to maintain high service standards
• Manage reservations, seating plans, and customer inquiries
• Ensure compliance with health and safety regulations
• Handle customer feedback and resolve issues promptly
• Maintain uniform standards.

 

Key Skills, Qualities & Experience

• Experience at a supervisory level within a similar hospitality setting
• To communicate effectively with all departments in the spirit of the company values
• An ability to listen and successfully relay your own ideas and opinions
• To lead positively and promote a sense of collaboration and professionalism
• The desire to strive for excellence and inspire others
• To embody the highest standards of hospitality and service delivery
• Superior levels of product knowledge
• A basic level of financial awareness, cost control and payroll management
• A proficient level of knowledge in Health & Food Safety

Benefits

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£2,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to £1000
• Complimentary employee car parking
• Complimentary state of the art onsite gym - with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious live in accommodation for eligible roles
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases
• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• External team assistance line along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop
• Discounted stays at Grantley Hall, as well as other Relais & Chateaux and Pride of Britain Hotels
• Cycle to work scheme
• Access to Wagestream, allowing you to instantly access your wages.
• Simplyhealth - Health cash plan

Benefits of working as a Floor Manager - Harrogate in Harrogate England:

● Company offers great benefits
● Advancement opportunities
● Attractive package