Receptionist

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Job Description - Receptionist

About the Role

The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.

The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

Duties include:

  • Photocopying documents
  • Filing
  • Scanning
  • Answering the telephone in a professional manner
  • Greeting relatives and visiting professionals
  • Other general administrative duties

Our Benefits

In return, you will receive a competitive salary package plus:

  • Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
  • Early Pay – Access to earned pay prior to payday
  • Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
  • Pension Scheme with Nest
  • Flexible working patterns
  • Cycle to work scheme**
  • Recommend a friend – up to £750
  • Service recognition
  • Training support and development opportunities
  • Employee Assistance Programme
  • Wellbeing support
  • Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Dussindale Park

Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs. The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues. Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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