Retail Sales Stylist

Bristol, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations andpersonal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking. Our stores are busy and the majority of your time will be spent on the shop floor. You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience You will actively maintain the store’s aesthetic; Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system You will greet our customers into our store and tailor your approach to support the purpose of their visit Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints You love fashion! Our standalone store in Bristol has been open since 2008 and usually trades from 10:00am - 18:00 (subject to seasonal change). Store Location . A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! #Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #