Retail Manager / Store Manager

Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us – everyone is welcome. As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront. Experiential Retail Lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative. Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community Collaborate with your management team to implement customer led strategies to maximise sales opportunities and meet targets Adopt a reverse leadership approach inspiring continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams A clear and confident communicator, you’re comfortable with delivering feedback on the shop floor, observing & delivering in the moment Commercial Success Confident in driving a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you This role is ideal for anyone with experience as a Store Manager 33-35,000 depending on store size & location

• Up to 15% bonus + commission on top
• Product Allowance + Friends & Family Discount
• 28 days holiday + 1 day/yr service
• Many Socials and a yearly Awards event to celebrate our amazing team
• Personal Financial Coaching
• Sabbatical after 3 years service
• Increased parental leave after 2 years service